Quality Assurance/Assistant Administration

Julia Floyd

Myrtle Beach, SC

***********@*****.*** - 843-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager

- July 2015 to July 2016

TITLEMAX: I WAS RESPONSIBLE FOR BUT NOT LIMITED TO REPORTS, OLD AND NEW ACCOUNTS. ENSURED ALL DEBIT WAS COLLECTED AS EXSPECTED. CUSTOMER SERVICE PLAY A HUGE ROLE IN MY POSITION. MY PART WAS TO ENSURE CUSTOMERS DEMANDS WERE MET AS NEEDED AND THE LITERATURE OF THE LOANS WERE EXPLAINED. THE REPORTS WERE DONE ON A DAILY, MONTHLY, AND HOURLY BASES AND I HAD TO ENSURE ALL DEMANDS WERE MET ON A ENTRY LEVEL AS WELL AS CORPORATE LEVEL.

I WAS RESPONSIBLE FOR ALL BANK AND PURCHASE TRANSACTIONS AS WELL AS POSTING OF ALL EXSPENSES AS WELL TO ENSURE THAT ALL STAYED WITH IN SAT BUDGET. MARKETING IN OFFICE AND OUT WAS A MUST. PERIODICALLY MARKETING WAS PRODUCED BY OUT SIDE EFFORTS FOR COMMUNICATIONS WITH THE COMMUNITY. Price Accuracy Team Leader

Kmart - Myrtle Beach, SC - June 2010 to January 2015 ENSURED ALL PRICES WERE ACCURATE AND ALL EVENT SPECIALS, CLEARENCE, AND SALE PRICES WERE ACCOUNTED FOR AND ACCURATE AS VENDORS AND CORPORATE REQUESTED WERE DEMANDED. I RAN HOUSEWARES DEPARTMENT AS WELL, TO ENSURE ALL LAYOUTS AND ENDCAPS WERE AS DEMANDED BY VENDORS AND CORPORATE. DISTRIBUTED OUT PRODUCTS AND ARRANGED AS DEMANDED BY SAID PARTIES. AIDED IN RECIEVING BY ENSURING DELIVERIES WERE ACCURATE AND ACCOUNTED FOR AND PLACED ON FLOOR IN A TIMELY MANNER. WAS PART OF THE LEASING PROGRAM TO AID IN CUSTOMER SERVICE AND DEMANDS THAT WERE RRQUESTED BY ALL PARTIES INVOLVED. MY DEPARTMENTS WERE STRONGLY DEMANDED ONLINE AND ENSURED ALL ORDERS WERE CORRECT AND DELIVERED PROMPTLY. Office Manager

Lenders Loans - Conway, SC - February 1996 to May 2010 RESPONSIBLE FOR ALL LOAN TRANSACTIONS, COLLECTIONS, LITERTURE, ANS ACCURACY. HAD TO KEEP DAILY AND MONTHLY QUOTES AS DEMANDED BY CORPORATE STANDARDS. HAD TO MAKE SURE ALL MONIES WERE COLLECTED IN OFFICE AS WELL AS OUT OF OFFICE. BALANCING OF ALL FIGURES, MONIES, AND ACCOUNTS WERE HIGHLY DEMANDED. HAD TO RUN REPORTS KN A HOURLY, DAILY, AND MONTHLY BASES AS TI ENSURE THAT ALL NUMBERS WERE ACCOUNTED FOR AND BALANCED.

Customer Service Associate

Sears - Myrtle Beach, SC - September 1989 to March 1996 RESPONSIBLE FOR COLLECTIONS IN STORE OF PAYMENTS ON SEARS CREDIT CARD AND ALL APPLICATIONS AND LITERATURE OF SAID CARD. AIDED IN DIRECTING CUSTOMERS IN DIRECTIONS AND TROUBLE SHOOTING. AIDED IN "CASH CAGE" FOR ALL OF SEARS DEPARTMENTS FOR ACCURACY OF MONIES AND DISTRIBUTION TO DEPARTMENTS. HAD FIRST ON HAND EXPERIENCE WITH DISCOVER CARD AS IT CAME ABOUT FOR THE FIRST TIME DURING THIS PERIOD BY AIDING IN APPLICATIONS AND LITERATURE.

ADDITIONAL INFORMATION

I AM SEEKING LOYALTY AND GROWTH AS WELL AS SECURITY AND NOT JUST A JOB BUT A HOMESTEAD EMPLOYMENT.

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