Customer Service Data Entry

Ann Marie Vega

***** ******* **. *******, ** ****7 832-***-****

LIST OF QUALIFICATIONS

Customer Service

Sales/Recruitment Training

Type 35 + per minute

Proficient in Word, Excel,Outlook

Dispute Resolution

Front Office Experience

Accuracy and Attention to details

Organization/Prioritization Skills

Strong Communication Skills

Data Entry

Self-Motivated

Fluent in Spanish

Self-motivated, pro-active, ability to work effectively and independently.

SUMMARY

Experience

08/2015-03/2016 SYNERGY STAFFING Houston TX

Determined applicant requirements by studying job description and job qualifications.

Scouted applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

Determines applicant qualifications by interviewing applicants; verifying references; comparing qualifications to job requirements.

Arranged management interviews by coordinating schedules; arranges travel, lodging, and meals.

03/2014-07/2015 ALL-TEX STAFFING (TEMPORARY) Houston TX

Effectively coordinated the recruitment process for the company including internal job postings, external advertisements, processing of applications, screening, interviewing, and preparing necessary documentation.

Communicated and responded in a timely manner to inquiries from candidates regarding status of applications.

Coordinated temporary staffing needs for assigned areas based on departmental needs. Audits invoices as required and worked with vendors to rectify issues.

Processed and ensured all appropriate paperwork (including new hire paperwork) was completed

accurately and maintained for the entire recruiting process, both internal and external.

Administrated and kept current job requisitions and applicant tracking with accuracy.

Filed all job applications for assigned areas by job title.

Provided exceptional customer service ensuring the client and candidate were both satisfied.

06/2012-02/2014 HEALING ARTS MEDICAL CENTER Houston TX

Greeted persons entering establishment, determining the nature and purpose of visit, while providing exceptional service

Registering patients, verifying insurance eligibility, and collecting payments through various software systems.

Collect all insurance information, verify patient demographics, process payments, and post patient balances.

Maintain a neat and clean work environment and professional appearance and adherence to relevant health and safety procedures.

Answering multi-phone lines, filing, faxing, scanning documents and completing patient daily Callbacks.

Following the appropriate procedure when dealing with a customer complaints, and do everything in my power to resolve the issue.

REFERENCES AVAILABLE UPON REQUEST

References

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