Manager Management

Robert G. Cox

**** ***** *** *** *******, Texas 78233 210-***-**** *******@*****.***

EXECUTIVE SUMMARY

Dynamic and resourceful Management Professional with a strong record of achievements and a broad range of proven skills that include the ability to:

Champion the implementation of Lean Six Sigma and Earned Value Management with consistent positive results in production efficiencies and quality improvements.

Develop and implement process improvements that optimize the use of human and capital resources.

Provide the leadership that creates consensus and ensures that all team members are focused on project goals.

Function effectively as Project Manager for high-visibility projects and orchestrate the activities of a multidisciplined team in a fast-paced and time-sensitive environment.

EDUCATION

Master of Science in Quality Systems Management, The National Graduate School of Quality Management, Falmouth, Massachusetts, 2011.

Bachelor of Science in Occupational Education, Wayland Baptist University, San Antonio, Texas, 2009.

Professional Development:

Black Belt, Lean Six Sigma

ASQ Certified, Quality Improvement Associate

FAA Airframes and Powerplant #2682840

CAREER ACCOMPLISHMENTS

THE BOEING COMPANY, San Antonio, Texas 2002 – 2016

Progressively advanced to positions of increased challenges and responsibilities in support of maintenance and production operations that included:

Operations Manager – Directed day-to-day operations that involved maintenance and modification production of United States Air Force C-17 cargo aircraft. Managed teams of 15 to 30 aircraft technicians and Lead mechanics.

Developed and initiated process improvements that included re-sequencing and monitoring team member performance to successfully meet the constraints of a 45% budget reduction.

Initiated multiple process improvements that:

Improved efficiency by requiring team members to use toughbook laptop computers during each phase of production work. New procedure eliminated the inefficiency of performing all data entry at the end-of-day.

Maintained an average CPI of 1.20 through improved efficiencies.

Reduced production costs by 18% and production time from 34 days to 28 days by starting a second shift while still meeting budget.

Achieved an additional 16% reduction in production costs and cycle time by 2 days through the use of Value Stream Mapping.

Created project plans and visuals for use by the technicians that reduced production costs by 13% for one of the major component processes.

Functioned as a team member on 10 Time-Based Business Improvement projects that achieved an aggregate savings of $334,150.

Robert G. Cox Page 2

Manufacturing Operations Analyst – Analyzed, research, compiled and presented process control statistics, performance reports, and continuous improvement metrics at the weekly Operations Support Staff meetings.

Worked closely with Engineers, Logistics, First-Line Managers, and Ground Support Equipment personnel to identify production issues and design corrective action.

Established production goals and worked with First-Line Managers to review daily performance and identify potential issues.

Lean+ Practitioner – Handpicked by senior management to facilitate Employee Involvement (EI) Team meetings.

Conducted Tier 3 Team Value Stream Mapping and coached managers and E Team Leaders on employee engagement team building.

5S Program Manager – Implemented and managed a 5S Program for a PDM Lean Transformation. Managed all program metrics, conducted weekly leadership briefings on trends and opportunities for improvement.

Successful program implementation resulted in a 20% reduction in cycle time and a 14% cost reduction over the year.

DEE HOWARD COMPANY, San Antonio, Texas 1999 – 2001

Lead Mechanic – Maintained an excellent record of performance in maintenance operations that involved large commercial aircraft.

Worked with First-Line Managers to coordinate scheduling, resolve supply issues, and perform quality control.

KAY AND ASSOCIATES, INC., Kuwait 1994 – 1998

DYNCORP AEROSPACE, Kuwait

Quality Assurance Representative – Originally contracted to Kay and Associates, INC. Performed quality reviews and maintenance for the Kuwait Air Force maintenance operations.

Audited all phases of maintenance and production operations to ensure meeting international standards, contract specifications, and customer working agreements.

Prepared comprehensive reports for senior management that identified areas for improvement in maintenance instructions and compliance.

MILITARY SERVICE

UNITED STATES NAVY

Completed service with an Honorable Discharge. Trained as an Aircraft Structural Mechanic and served in the Gulf War.

ADDITIONAL INFORMATION

Computer skills include Microsoft Office (Word, Excel, PowerPoint, and Outlook), Microsoft Project, Visio, and Minitab.

Contact this candidate