Engineer Manager

Jayson Nolasco - **********@*****.*** - Las Vegas, NV - 408-***-****

Summary

A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including information technology, project management, product innovation. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Excellent oral and written communication skills. Skills and Advanced Knowledge Of

• Microsoft SCCM 2007 & 2012 R2

• PowerShell / Batch / AutoIT / Wise Studio

• Bitlocker Encryption experience

• Microsoft AppV

• Microsoft Active Directory

• Group Policy

• DNS / DHCP

• Citrix

• Microsoft Exchange

• RSA SecurID

• Cisco VPN Client

• NetMotion

• Viewfinity

• Cisco Call Manager

• VMware / VirtualBox / Hyper-V

• MobileIron

• Avaya

• Blackberry Enterprise Server

• Apple OS X and iOS

• Microsoft Office Suite

• Windows Operating Systems / Server

Work Experience

(2016 - Current) Breakthru Beverage - North Las Vegas, NV - Lead Infrastructure Engineer Subject matter expert on SCCM 2012 R2 for deploying Microsoft updates, creating Windows 7 and Windows 10 images and task sequences. Create and manage users in Active Directory and MS Exchange for on boarding of new hires. Troubleshoot network connectivity, DNS, DHCP, SMTP, IIS, VPN. Manage inventory of computers, printers, monitors, and mobile phones.

(2015 - 2016) MGM Resorts International, Las Vegas, NV - Senior Script Automation Engineer Created scripts using batch, autoit, and powershell to automate or customize applications in preparation for mass deployments to hundreds of Windows desktops across all MGM properties. Managed IT resources for a project that requires communication with business partners to ensure conduits, power, switches, wiring, IP’s, passwords, and tech hardware are prepared and in place for work to be performed.

(2006 – 2015) Cox Communications, Las Vegas, NV - Desktop Engineer Maintained and operate corporate infrastructure comprised of networks, servers, desktops, telecommunications, applications, office equipment, and desktop tools. Assist in the implementation of IT initiatives, projects and IT performance monitoring tools. Update and patches firmware, operating Jayson Nolasco - **********@*****.*** - Page 1 of 2 systems, and applications. Test and maintain data quality and integrity. Maintain and implement security policies. Create and maintain user accounts and access controls. Prepare data analyses and write reports. As a mentor I provided technical assistance and user training to program and administrative support staff. Developed and maintain application and user documentation. Analyze, troubleshoot, and resolve problems. Maintain up-to-date knowledge of IT products, developments, and trends.

(2005 – 2006) Grandview Marketing, Las Vegas, NV - IT Manager / System Administrator Responsible for supervising the IT staff for providing support 24/7 for local and remote locations. Performed performance evaluations, employee mentoring/motivation, coaching, and training. Researched hardware and software products that best met company needs. Established accounts with vendors to facilitate the ordering process. Worked with CEO and upper management to get approvals of hardware and software to ensure scalability for operational growth. Worked with financed for asset tracking of hardware and software following guidelines and licensing policies. Provided end user training and documentation for processes and procedures. Project management of internal infrastructure upgrades such and software and hardware deployments, and network expansion. Managed vendors to provide work scope in resolving infrastructure issues.

(2003 – 2005) Unitek, Fremont, CA - Systems Administrator / Citrix Administrator Built and maintained the Citrix farm with load balancing of 4 servers. Managed user accounts and user desktop profiles for hundreds of users. Managed connections to 300 Wise terminals. Built and maintained the corporate domain controllers in a Windows Server environment. Managed the intranet using IIS and Apache. Scripting Created Batch and VB scripts to create accounts in AD, map printers, network shares, and run backups. Created new users during the on boarding process. Updated deleted user information and reset user passwords. Created distribution groups for use with email through Microsoft Exchange. Created and assigned user security groups and organizational units. Created and assigned computer security groups and organizational units. Implemented group policies to secure and stable CITRIX Farm. Prior to 2000, held positions in desktop support, QA, and systems administration.

(1999) Professional Development

Education

• A.S., Electronics Engineering Technology, ITT Technical Institute, Santa Clara, CA Microsoft Certifications: MCP

• 070-270: Installing, Configuring, and Administering Microsoft Windows XP Professional

• 070-290: Managing and Maintaining a Microsoft Windows Server Environment Jayson Nolasco - **********@*****.*** - Page 2 of 2

Contact this candidate