Manager Warehouse, logistics, Operations, Distribution

Career Summary

Dynamic, cross functional management professional with over 20 years of operational excellence in warehouse and distribution, quality, inventory control, logistics, lean systems, production control, supply chain management, and project management. A highly skilled leader with a proven track record of initiative success in writing, implementing, and leading personnel at all levels and functional capacities in the use of lean methods, 6S, Kiazen, continuous improvement, cGMP’s, SOP’s, training, mentoring, team building, policy and procedure development, and quality management systems.

Skills

Professional Accounting

Microsoft Suite Proficient

SAP MRP/ERP Proficient

Industrial Engineering

Scheduling/Planning

TPSM/GPS Trainer

Customer Relations

Problem Solving Skills

NPI/NPD Process Structure

Supply Chain Systems

Inventory and Capacity Management

Operational and Project Oversight

Risk Management/Quality Assurance

KPI/KPD Metrics Measurement

Staff Hiring/Management

Education

Associates of Arts Degree: Business Administration with Emphasize in Accounting 2012

Heald Business College, Milpitas, CA (4.0 GPA – Earned ΦΘΚ Honors Society Award)

APICS CPIM: Certified in Production and Inventory Management 1997

Santa Clara Valley Chapter, Santa Clara, CA

Associates of Arts Degree: Business Administration 1989

San Jose City College, San Jose, CA

Professional Experience

Warehouse Distribution Manager – Pacific Cheese, Hayward, CA Sept., 2014 – June, 2016

Site manager for corporate headquarters; responsible for daily operations including personnel, inbound material receipts, quality assurance, inventory control, order fulfillment, production, on-time shipments, customer service, dispatch/traffic, maintenance, and domestic freight arrangement including FTL, LTL and parcels.

Directed the FSQA and cGMP’s programs, developed, tested, and implemented quality operational procedures, practices, requirements and standards, according to scientifically sound protocols (e.g. SPC, HACCP, SSOPs), to ensure all products and personnel met AWI quality, food safety and regulatory requirements.

Prepared reports for improvement of operational processes (internal/customer complaints, production performance, on-time shipments, cross training, NPI/NPD, labor cost, P&L, etc) using techniques such as CAPA, FMEA, KPI metrics.

Excellent interpersonal skills, maintained a high level of integrity with personnel and executive management for hiring and training employees to ensure the requirements for assigned areas were efficient and effective.

Monitored QMS and programs, conducted FDA, Halal, Army, Silliker and SQF III (achieved certifications) audits, while complying with Company objectives and customer requirements.

Operations Manager - Lam Research, Livermore, CA Jan. – Aug., 2014

Managed daily activities in operations, including logistics, inventory, and clean room, production, and distribution area.

Established key performance objectives to drastically improve SQDCM and on-time shipments simultaneously through implementation of kaizen projects, continuous improvement, 6S, and root cause analysis in this JIT 3PL operation.

Reconfigured project milestones by incorporating accountability for teams by leading cross training in warehouse and production to ensure quality and inventory requirements for assigned areas were adequate for operations.

Introduced lean methodologies, configured flowcharts, developed standard operating procedures and work instructions, established consistent documentation practices, and achieved an ISO 9001:14001 certification.

Manufacturing Manager - Iron Systems, Inc., San Jose, CA Jan. - Nov., 2013

Supervised production, quality, inventory, warehouse, distribution, and engineering personnel overseeing 65 employees.

Provided leadership to associates by auditing existing processes, identifying gaps, assigning tasks, checking work on frequent intervals, lean-line balancing, and interfacing with individuals and teams for feedback and improvement.

Spearheaded business development and systems training to industrial engineering students from SJSU, during the architectural and navigational phase of MS Dynamic AX2012 application, achieved an ISO 9001:2008 certification.

Operational Excellence Manager - New United Motors Mfg. Inc., Fremont, CA Apr., 2003 - Apr., 2010

Facilitated high efficient team members in production, quality control, kaizen, and special projects departments.

Instructed TPSM/GPS training center for Toyota/GM; successfully trained over 375 assembly team members in 6S, Kiazen, problem solving, A3 reporting, 5why’s, fish bone diagrams, and Principles of Lean Manufacturing.

Fostered an ongoing continuous improvement program with interdepartmental associates, cultivating product integrity throughout the product life cycle(s) to include design, define, and build phases through quality checkpoints and testing.

Forged a methodical and quantitative approach to process improvement and team member development; streamlined manufacturing by refining cycle time formulas, editing SOP’s, and launching over 75 problem solving circles.

Provided leadership in execution of new business model parameters, data quality evaluations, and established multiple resolutions to capitalize on key performance objectives.

Executive Logistics Manager - Target Corporation, Fremont, CA July, 2002 - Aug., 2003

Managed all day-to-day aspects of business development and operations; trained over eighty team members in inventory control, replenishment, front lanes, customer service, and warehouse functions for new pilot store in Fremont, CA.

Organized storage and distribution of goods to ensure the right products are delivered to the right location on time and at good cost. Involved in transportation, stock control, warehousing and monitoring the flow of goods.

Responsible for strategic market deployment to maximize marginal revenue by increasing daily product sales 17%.

Assistant Operations Manager - Continuum Lasers, Inc., Santa Clara, CA Aug., 2000 - Nov., 2001

Directed warehouse, logistics, production, expediters, quality, and distribution personnel overseeing 37 employees.

Developed and sustained lean manufacturing principals, while instituting quality assurance initiatives, 5S, root cause tools, and data analysis to create a new culture of continuous improvement.

Promoted and facilitated diagnosis of work flow impediments throughout the business; provided expert counseling with appropriate tools on how to eliminate (waste) them.

Assistant Operations Manager – Nevil, Inc., San Jose, CA Jan., 2000 - Aug., 2000

Charged with logistics in collaboration with administrative and financial operations overseeing 42 employees.

Facilitated scheduling, routing, and dispatching fleet of vehicles; maintaining constant communication with drivers.

Effectively communicated with customers and executive management to swiftly gain knowledge of marketing strategies to increase sales and achieve a sustainable competitive advantage.

Distribution Manager – Cort, Inc., Santa Clara, CA Aug., 1998 – Dec., 1999

Managed warehouse, inventory control, dispatch, customer service, distribution, and three showroom departments.

Led cross-functional teams in defining the integrated processes of warehouse management systems, insuring on-time deliveries, and superior customer satisfaction levels; awarded JD Powers best in class award.

Responsible for vertical training methods with drivers, warehouse employees, sales floor associates, and customer service representatives to develop effective communication methods and build relations with customers.

Supervised staff and activities related to dispatching, routing, and tracking of transportation vehicles.

Warehouse/Production/Quality/Logistics Manager – Seagate Technology, San Jose, CA Oct., 1989 – May, 1998

Directed and mentored personnel through all aspects daily operations of receiving, stockroom, domestic and international shipping, procurement, inventory control, quality assurance, assembly and test, finished goods, and distribution departments for this fastest to fortune 500 product launch facility.

Coordinated with high performance multi-disciplined team(s) encompassing engineers, expediters, buyers, quality inspectors, production workers, and warehouse associates during NPI/NPD project management.

Proven ability to effectively communicate and work efficiently in a fast-paced, team-driven environment, while fostering trust and collaborative partnerships with colleagues that are committed to customer satisfaction.

Developed an integrated hands-on approach to leading cross functional associates and high efficient teams, enabling the organization to quickly and effectively launch products and exceed key performance metrics.

Demonstrated ability to manage simultaneously projects, ability to prioritize and provide time-management tools, hire, train, and facilitate operations; extremely proficient working individually or in a team driven environment.

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