Customer Service Administrative Assistant

Holly Haven

**** ******* ***** ******, ******, MS 38801 662-***-**** **********@*******.***

Profile

Experienced professional in a variety of career work areas: Office Administration, Accounting, Education, Banking, Legal Support and Corporate Executive Administration Professional Experience

Legal Administrative Assistant, Renasant Bank, Tupelo, MS (Special Assignment) 9-12 to 12-12 Responsibilities: Banking Research for General and Associate Counsels, Reception, Tele- phone, Clerical Administrative Duties

HMDA Compliance Analyst, Renasant Bank, Tupelo, MS (Part Time) 3-11 to 6-12 Responsibilities: Mortgage Loan Review, Loan Denial/Withdrawal Review, Spreadsheeting of Review Results, Lender Guidance

Customer Service, Greenfield Savings Bank, Greenfield, MA 5-91 to1-93 Responsibilities: Customer Service Duties, Teller Line Duties, New Customer Accounts, New Corporate Accounts, In-House check clearing, Check Encoding Executive Assistant, Mohawk Plastics, Inc., Bernardston, MA 8-89 to 11-90 Responsibilities: Supervising Office Clerical Staff, Coordination of Interdepartmental and Multi- Factory Projects, Factory and Office Staff Payroll Preparation, Daily Computer System Adminis- tration, Bookkeeping, General Office Tasks. Reported directly to the Vice President of Adminis- tration

Business Education Teacher, Hinsdale High School, Hinsdale, NH 1-86 to 6-89 Classes Taught: Accounting I, Accounting II, Business Law, Economics, Marketing, Keyboard- ing, Office Procedures

Administrative Assistant, Countyside Realty, Inc., Orange, MA 7-85 to 1-86 Responsibilities: Accounts Payable and Bookkeeping for Countryside Realty and Related Busi- nesses, Scheduling and Clerical Duties for CEO and Other Professionals, Supervised In-house Office Staff

Chairperson, Business Education Department, Hinsdale High School, Hinsdale, NH 9-83 to 6-85 Classes Taught: Accounting I, Accounting II, Typing I, Typing II, Shorthand I, Office Procedures Responsibilities: Business Education Department Curriculum, Budget Planning and Preparation of Departmental Budget for School Board, Departmental Staff Supervision and Evaluation Business Education Teacher, Hinsdale High School, Hinsdale, NH 9-79 to 6-83 Classes Taught: Economics, Shorthand I, Shorthand II, Typing I, Typing II Temporary Professional Experience

RGA Specialist, Post Order Management, Philips Lighting, Tupelo, MS 1-14 to 6-25-15 Returned Goods Analysis, Preparation and Processing. Credit Memo Preparation and Process- ing. Debit Memo Preparation and Processing. Each process performed within Corporate Poli- cies and appropriate-level Management Approval

Temporary & Special Assignments, Appleseed Personnel Service, Inc., Leominster, MA 6-87 to 8-88

During summer vacations from teaching. Worked for Avery/Dennison, Inc., Soil Exploration, Inc., and others in various office positions

Teller, Bank of New England - Worcester County, Athol, MA 7-83 to 8-83 During summer teaching vacation

Teller, Athol-Clinton Co-Operative Bank, Athol, MA 5-78 to 1-79 During college breaks

Assistant to the Treasurer, Parachutes, Inc., Orange, MA 5-77 to 1-78 During college breaks

Responsibilities: Full payroll Preparation, Accounts Receivable and Customer Billing Secretary to Management Consultant, Parachutes, Inc., Orange, MA 5-76 to 1-77 Responsibilities: Implementation and Maintenance of New Filing and Inventory Control Sys- tems, as well as Regular Secretarial Duties

Legal Clerk and Secretary, Haven and Haven, Attorneys at Law, Athol, MA 5-74 to 8-82 During college breaks and school year holidays

Co-Proprietor, Haven Genealogical Service, Orange, MA 4-74 to 5-99 Services Rendered: Specializing in Probate, Real Estate, and Church Research for Families of Massachusetts and Southern New Hampshire, on a fee basis Education

University of Massachusetts, Amherst, and New Hampshire College, Manchester, NH 1980 to 1989

Various Graduate and Professional Courses: Management, Educational Psychology, Eco- nomics Education, and Financial Investment

Salem State College, Salem, MA 1977 to 1979

Major: Business Education; Double Specialization in Accounting and Secretarial Sciences Bachelor of Science Degree; Cum Laude Graduate

Mount Wachusett Community College, Gardner, MA 1975 to 1977 Major: Business Education

Associate of Science Degree; Recipient of Business Education Departmental Award Athol-Royalston Regional High School 1975

National Honor Society Graduate

References available upon Request.

Contact this candidate