Personal Assistant/Home Manager

Qualifications Profile

Multifaceted, detail-oriented, and highly organized professional, with verifiable background in administrative support, customer

service, creative marketing, and problem resolution. Highly capable of performing a variety of clerical, business support, and staff

development functions to ensure the effectiveness and efficiency of services and businesses. Regarded for strong commitment in

multitasking and generating desirable and high-quality results under extreme pressure and within fast-paced environments. Technically

proficient with Microsoft Office Suite, Adobe Photoshop, and various marketing software.

Summary of Relevant Experience

Administrative Support and Functions

Ensured smooth operations of the home on a daily basis, which included arrangement of appointments for personal and professional needs

Organized all medical appointments and home maintenance schedules

Expertly drafted in-depth documented facts through international research, focusing on working applications from industry leaders and

existing patent developments

Assumed full responsibility in overseeing an entire office, which included budget management, meeting organization, vendor

negotiations, and project management.

Functioned as the “go to talent” in every new market by meeting rigorous deadline schedules, with a 98% track record of success

Conflict Resolution

Identified and analyzed problems; developed and evaluated alternative solutions; and presented effective recommendations

Time and Resource Optimization

Promptly responded to various increasing expectations to further reduce adverse impacts, subsequently increasing efficiency and

productivity

Customer Service Relations

Leveraged adeptness in dealing with diverse clients while ensuring their satisfaction by providing exceptional service

Formed and sustained excellent relationships with industry leaders and generated immediate interest from international conglomerate

company, Stork Industries in Germany

Cultivated and strengthened lasting relationships with more than 30 nationally elite advertising agencies, which led to the

establishment of countrywide clientele supported by 80% referral

Worked as an integral part of the national ad teams for more than 20 years, with success in landing top clients and companies

Personnel Development

Facilitated hands-on training of workers toward the improvement of their skills

Creative Design and Advertising

Leveraged color expertise in illustrating, designing, and creating layout for the drawings and specs for property

Enabled fail-safe communication, data storage, multilingual capability on each level, as well as unparalleled advertising and

marketing services, within real time capabilities

Spearheaded the project teams while collecting new business feedback directly from the field, acquiring quick response to customized

development for instant accreditation.

Directed the successful and creative development for new companies by leading teams of graphic designers, computer specialists,

copywriters, and printers

Work History

Brian & Lori Holland, Newtown, PA

House Manager - Feb 2016–Present

Self-Employed

Xeriscape Designer Project Manager - Oct 2010–Jun 2014

Essence Portraits by Kathryn, Chicago, IL Atlanta, GA

Owner Studio Artist - 2001–2010

NEAVA Inc., Chicago, IL Atlanta, GA

Owner/Partner Marketing and Advertising Strategist - 2001–2004

Fagan Illustration, Inc., Atlanta, GA Seattle, WA Portland, OR Chicago, IL Miami, FL

Owner Creative Director National Presentation Illustrator - 1983–2001

Education

Associate’s Degree in Commercial Art

Ferris State College, Big Rapids, MI

Activities

People 4 Pets, Canton, GA

Atlanta Zoo, The Beastly Feast

The Cheney Group, Chicago, IL

Pre-School Support for Hispanic Children–Zubi Advertising, Miami, FL

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