Customer Service Data Entry

SHARON BLACK

**** *** **. • Concord, N.C. ***** • 704-***-**** ************@*****.***

July 29, 2016

To Whom It May Concern,

I am a fast learner, self-motivated, ethical professional, as well as eager to learn new skills. I have strong communication skills and can work proficiently as part of a team or independently with little supervision. I have many years of experience multitasking in a fast paced environment. This experience, as well as my extensive work history, leads me to believe I would work well within your company. I have listed a few of my skills that would contribute to this position.

Experienced in QuickBooks

Experienced in Data Entry

Proficiency in Microsoft Office

Experience in Excellent Customer Service

I have my Associates Degree from Rowan –Cabarrus Community College in Accounting. I am looking forward to being able to utilize what I have learned through my many years’ of work experience and education.

Thank you in advance for your time.

Sincerely,

Sharon Black

Attachment: Resume Sharon Black

SHARON BLACK

3410 Eva Dr. • Concord, N.C. 28027 • 704-***-**** ************@*****.***

Career Statement:

Self-motivated and detail oriented professional offering strong problem solving and excellent customer service skills. My employment experiences have been positive with supervisors commenting on my work ethic and ability to communicate positively with coworkers.

Core Competencies:

Payroll Inventory Cash Balancing Bank Deposits Team Management Office Scheduling Data Entry Staff Training QuickBooks Journal Entries Accounts Payable & Receivable Customer Service Microsoft Office Suite

Education:

Associate in Applied Science, Accounting, (GPA 3.96)

Rowan Cabarrus Community College, Concord NC 2013

Certificates:

Accounting Technical Track & Accounting Managerial Track 2013

Accounting Experience:

Night Auditor

Comfort Suites, Salisbury NC 2012 – Present

Perform end of day audit

Balance cash transactions

Verify accuracy of credit cards

Enter data and process customer accounts

Run night audit reports

Prepare computer for next day’s business

Accounting Intern

Cabarrus County School, Concord NC May – Sept. 2012

Matched invoices to purchase orders

Checked for accuracy and resolved discrepancies

Opened mail and filed invoices

AS400 software

Assisted with accounts receivable

Assisted with journal entries

Assisted with payroll

Management Experience:

Ten years’ management experience working in various fast food establishments

General Manager supervising 20 employees, which included scheduling and training

Cash balancing and bank deposits

Processed weekly payroll and data entry

Daily, weekly, and monthly inventory

Doubled weekly sales within six months

Customer Service Experience:

Server

IHOP 2011 – Present

Server

Bob Evans 2009 – 2011

Server

Shoney’s 2003 – 2009

Software Skills:

QuickBooks, Microsoft Excel, Word, PowerPoint, Access, & 10 key data entry.

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