Insides Sales, Spare Parts, Project Management, Expeditor
Resume:
Breanna C. Rupe
Education:
I graduated February 2010 from University of Phoenix with a 3.9 GPA. I hold a double major in Business Management and Business Administration.
May 2008 ~ Present
Petro-Chem Development Co., Inc.
7666 East 61st Street, Suite 400
Tulsa, OK 74133
May 2008 ~ July 2008 Worked as a temp employee through Key Personnel as Administrative Assistant
August 2008 ~ March 2013 Administrative Assistant to the Vice President of the Process and Field Services Division (PFS) of Petro-Chem
March 2013 ~ Present Manager Aftermarket Services
Petro-Chem Development is one of the world’s premier engineering companies that work in the petrochemical industry. As manager of Aftermarket Services, I wear many hats: sales, product sourcing, project manager & project expeditor; job duties include:
Providing clients with proposals to meet all aspects of their project requirements, including: specifications regarding required testing and material sourcing, technical requirements, budgeting & delivery. Typically this will require several reiterations of various options until the client is ready to make a decision.
Assisting clients with options regarding best material availability, testing requirements, & manufacturing options to improve pricing & availability as needed/required.
Once a project is funded I am responsible for establishing an operating budget for the project, man-hour projections for the life of the project as well as documentation outlining the agreed upon scope of supply.
Long Lead Projects – If the project requires a large amount of design work and/or fabrication, the project is handed off to a project manager who has full-time staff at their disposal for purchasing, design, inspection and expediting functions. It is my job to ensure that the scope of supply is clearly communicated to the new project team to ensure that we supply the correct scope of supply and to prevent “scope creep”.
For all other projects, I remain the face of Petro-Chem to the client and vendors throughout the life of the project. I will fill the roles of project manager, expeditor & shipping coordinator through the life of the project.
oProject Manager functions- All internal documentation such as: operational budget, scope of supply, review/approval of client purchase order & any terms & conditions, client order acknowledgement & requisitions for purchase. It is also my responsibility to issue client invoices and to resolve any billing issues that may deter our receipt of payment.
oExpediting functions– Responsible for expediting vendors to ensure they stay on schedule & submit any technical documentation in a timely manner for review by our internal staff.
oClient relations- To maintain an open line of communication with the client and communicate the current status of the project as needed; as well as to be available to answer any questions that may arise on their end.
oShipping functions - Once the project is ready to ship, I am responsible for arranging crating & shipment as needed (or required), to complete any/all required shipping documentation-including all export documentation for international shipments.
Assisting clients on projects that require a very aggressive delivery. This usually means finding ways to shave weeks, if not months off of regular delivery times for projects that are extremely time sensitive. Remaining “on-call” nights/weekends for vendors & the client through the life of the project.
July 1997 ~ January 2008
USIS ~ Commercial Services Division (Hire Right)
14002 E 21st Street, Suite 1200
Tulsa, OK 74134
July 1997 ~ July 2000 Hired as a Criminal Records Specialist
July 2000 ~ June 2003 Lead over Online Records Research
June 2003 ~ January 2008 Supervisor of Online Records Research
USIS is one of the nation’s largest pre-employment screening companies. The Online Research Department conducts criminal history screenings using county and state software links as well as the internet to search the court’s information. As supervisor of the Online Records Research Department responsibilities included:
Daily workflow
Monitoring over 4,400 incoming requests per day
Ensuring that all incoming work is fairly distributed among employees
Redistributing work on an hourly basis to ensure that daily turnaround times are met by the department
Scheduling
Responsible for creating work schedules for up to 26 full time employees and 4 part time employees to ensure the department was fully staffed during needed times.
Scheduling over time as needed to ensure deadlines were met.
Turnaround times
Managing incoming and outgoing volume
Creating cutoff times for incoming work to ensure the timeliest response possible for customers.
Supplying employees with the tools needed to monitor incoming workflow
Developing goals for the dept and reports by which the employees & management can easily monitor turnaround times.
Personnel
Created daily reports which were used to monitor increasing dept volumes and to alert upper management when additional employees where needed.
Recruitment, hiring and training of all new employees
Responsible for accurate tracking of time worked and timesheets submitted to payroll.
Scheduling of all vacation time
Termination of employees as warranted.
All Human Resource functions related to employees including enrollment in FMLA, insurance paperwork, counseling and corrective actions as needed.
Established productivity rates and error rates for all employees and implemented a reward-based system for all employees who met or exceeded set deadlines.
Created documents to track employee production, errors and attendance and made it readily available to employees to track their progress in production and errors.
Technical
First line troubleshooting of any/all pc problems.
Installation and setup of new court software.
Troubleshoot any connectivity or system problems with court connections.
Customer service
Responsible for ensuring timely, accurate service to all other business units.
Accurately addressing all questions and concerns that come from the customers concerning the product provided.
Personal References available upon request
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