Customer Service Nursing Home
Resume:
ROSE ROBERTSON
P.O. Box **
Ty Ty, GA *****
**************@*******.***
Certified Occupational Therapy Assistant
Compassionate approach to those struggling with life’s basic activities
Determined and detail-oriented
Flexible and works well with others
EDUCATION & CERTIFICATION
DARTON STATE COLLEGE, ALBANY, GA
Associate of Science degree in Occupational Therapy Assistant
December 2015
NATIONAL BOARD FOR CERTIFICATION IN OCCUPATIONAL THERAPY (COTA)
March 2016
CLINICAL EXPERIENCE
Clinical Sites
REHABILITATION SERVICES OF TIFTON, TIFTON, GA
TIFT REGIONAL MEDICAL CENTER, TIFTON, GA
PHOEBE WORTH MEDICAL CENTER, SYLVESTER, GA
ALBANY ADVOCACY RESOURCE CENTER, ALBANY, GA
COLQUITT COUNTY SCHOOL SYSTEM, MOULTRIE, GA
GLENN-MOR NURSING HOME, THOMASVILLE, GA
Clinical Experience
Provided therapy under supervision of occupational therapist to help patients develop and improve daily living and working skills
Recorded progress of patients
Worked with children with developmental disabilities in activities to promote socialization and physical coordination
Helped patients with stretches and other exercise as directed by occupational therapist
Taught energy conservation and joint protection techniques
Documented billing of health insurance provider
Instructed patients in proper method of transferring from one place to another
Worked with nursing home residents with various diseases such as Parkinson’s, Alzheimer’s, etc.
Taught proper use of assistive devices to make daily living easier
WORK HISTORY
Rachel (Nina) Coleman
December 2015 – Present
Assist with activities of daily living including grooming, bathing, dressing, and transfers
Animal Health Services/VIP Pet Care, SGA/NFL district
Clinical Supervisor (weekends)
June 2010 –Present
Set up customer service and vet tech work stations, pet health education, data entry, assist vets
Ty Ty City Hall
City Clerk Assistant
November 2009 – August 2015
Assist city clerk with client accounts, answering phones, and providing customer service
REFERENCES AVAILABLE UPON REQUEST
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