Norris R. Whitaker
Balch Springs, Texas 75180
214-***-**** Home
214-***-**** Cell Phone
********@*****.***
An individual whom has successfully demonstrated leadership abilities and ease working closely
with management and other departments, I offer:
• Numerous years of manufacturing and automotive quality experience, including supervisor
experience.
• Ability to demonstrate strong understanding of industry specifications, installations and
shop floor equipment.
• A positive attitude to support company’s values, and high performance culture.
• Proven teamwork performance in a production environment.
I welcome the opportunity to meet with you to discuss my experience, and expertise that will add
measurable value to your organization.
Sincerely,
Norris R. Whitaker
Norris R. Whitaker
14709 Forest Hollow Dr.
Balch Springs, Texas 75180
214-***-**** Home
214-***-**** Cell Phone
********@*****.***
Educational Background
Captain Shreve High School
Shreveport, Louisiana 1979-1983
Work Experience
Knowledge and Abilities of a Supervisor
Continuous Improvement, Process Improvement, Leadership, Materials, Training, and
understanding that SAFETY is First, but QUALITY is Always.
Team Leader-Supervisor
Colgate Oral Pharmaceuticals – Dallas, Texas February 2013--Sept 2013
• Supervised and responsible for the training of a team consisting of up to 25 employees.
• Manage employee schedules and administer corrective action as appropriate.
• Manage work assignment, appraise employee performance.
• Participates in hiring and staffing decisions.
• Manage employee productivity by fostering and promoting a team environment.
• Facilitate employee readiness and capabilities through training and job rotation to ensure
production success
• Investigate all safety concerns, documents and resolves potential safety issues according
to internal safety policies.
Production Supervisor
Navistar International Corporation – Garland, Texas October 2009-- Feb 2013
• Supervised and responsible for the training of a team consisting of up to 50 employees.
• Demonstrated ability to function successfully in a fast paced, and changing work
environment.
• Develops annual operating plans for production.
• Manage employee’s schedules and administer corrective action as appropriate.
• Manage work assignment, appraise employee’s performance.
• Participates in interviewing, hiring, and staffing decisions.
• Manage employee’s productivity by fostering and promoting a team environment.
• Facilitate employee’s readiness and capabilities through training and job rotation to ensure
production success.
• Investigate all SAFETY concerns, documents and resolves potential safety issue
according to internal SAFETY policies.
• Making sure that ALL employee’s understand the Standard Operating Procedure (SOP)
Quality Assurance Inspector
Navistar International Corporation – Garland, Texas October 2007--October 2009
• Prepare weld area to meet structural integrity criteria
Develop and maintain positive relationships with co-workers as well as customers.
• Perform routine inspection according to established procedure and quality processes and
specifications.
• Make sure piece work output meets specifications.
• Analyze defects to be repair and prevent them from reaching out to the customers.
Team Leader II
Navistar International Corporation – Garland, Texas May 2004--October 2007
• Collaborate with Materials on establishing a lean manufacturing operating philosophy for
materials on the floor.
• Oversee factory supplies budget
• Provide leadership through coordinating employee scheduling in an efficient manner to
meet production demand.
• All other duties as assigned.
Assembler
Navistar International Corporation – Garland, Texas July 2002-- May 2004
• Sort and separate defective materials and parts
• Install correct tire with the proper accessories, making sure tires are properly installed for
inspectors.
• Read and understand shop floor paper according to installation requirement
Technical Skills
MSWord Kronos Pathway Training 5’s
Fishbone Lean Manufacturing Root Cause Analysis