Office Assistant

Tammy Rankin Lanier

**** ************ **** **., *********, NC 28031 *************@*****.***

Tel: 704-***-****

Personal Statement

I am a friendly, loyal, and very dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in Physical therapy, chiropractic and alternative health and healing options. I love to learn, I am always up for a challenge whatever the situation. I also get along very well with others, employers, co-workers, and I give my patients the very best care possible. I am seeking a position where I can excel in my field while giving my best to my employer.

Work Experience

Office Administrator/Patient Coordinator (Nov. 2013 - Mar. 2016) Advanced Physical Therapy Center

Answered phones

Scheduled appointments

Check in and out

Verify insurance

Accounts receivable

Daily, weekly and monthly AR reports

End of month analysis

Medical records

EHR

Negotiated contracts with insurance companies

Handled all credentialing for the practice

Office Administrator/Patient Coordinator (Oct. 2012 - Mar. 2013) North Charlotte Plastic and Reconstructive Surgery Answered phones

Scheduled appointments

Verified insurance, copays, coinsurance, and deductibles for surgical procedures Preauthorized surgical procedures

Maintained and updated patient medical records using the EMR software Managed the physicians schedule in office and at the hospital Prepared and reviewed cosmetic fee estimates and financial policies with patients Administrative assistant to the physician

Assisted back office staff as needed

Opened and closed the office daily

Chiropractic Assistant/Front Office (Jan. 2011 - Sept. 2012) Advanced Health and Pain Relief Center

Fully Assisted three doctors

Applied various types of therapy on patients

Performed all front desk duties

Check in and out

Scheduling

Answered phones

Verified insurance

posted payments

closed the office daily

Used Medisoft program

Front Desk/Chiropractic Assistant (June 2010 - Dec. 2010) Love Chiropractic Center

Performed all front desk duties

Answered phones

Check in and out

Verified insurance

Assisted patients with electrical stimulation and related exercises Closed the office

Marketing Representative (Mar. 2002 - May 2010)

Bacchus Marketing

Represented the company for over 40 distributers in NC and SC Set up, schedule, and oversaw promotions for several teams Made all travel arrangements for promotional related events Followed up with all marketing projects

Ensured all customers were completely satisfied

Education

High school diploma (Aug. 1989 - June 1992)

Piedmont High School

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