Customer Service Manager

machelle carter

Rodessa, LA

********.******@*****.*** - 318-***-****

WORK EXPERIENCE

Parts Delivery Driver

Chevyland - Shreveport, LA - September 2015 to Present Responsibilities

Load truck for daily deliveries. Double check parts with corresponding invoice for accuracy. Deliver parts in a timely professional manner. Collection of payments as needed. Radio station manager

MLS Broadcasting - Vivian, LA - June 2015 to August 2015 Responsibilities

Radio personality for 2 hours a day. Answering phone, customer relations, outside sales for advertising, updating Web and Facebook pages. Worked alone in an office environment. Self motivator. Accomplishments

During the two months of was there I signed 10 new accounts. And maintained a relationship with previous advertisers.

Skills Used

Customer service, phone etiquette, multi tasking, sales, working alone, motivated worker. Assuming and creating a relationship with clients.

Front End Supervisor/Cashier

RxCare of Louisia a - Vivian, LA - September 2011 to August 2014 Responsibilities

Waiting on and helping customers. Answering phones, daily balance of a cash drawer. Organized everything coming through the front end of store. Ordering merchandise. Daily deposits. Accomplishments

I made several very good friends that were customers of mine. Built personal relationships with all of them to this day.

Skills Used

Very strong customer service skills. Ability to multi-task. Answering phones or waiting on customers with checking someone out. Strong computer skills. Strong problem solving skills.Proficient with Microsoft word, Excel. Very fast learner.

Kitchen Manager/Cook

Grumpey's Kitchen - Vivian, LA - June 2009 to June 2011 Responsibilities

Organizing worker's tasks, ordering, dealing with venders, scheduling, cooking. Water Clerk

Town if Vivian - Vivian, LA - September 2001 to August 2007 Responsibilities

Billing water bills, all adjustments payments for municipal water department. Answering phones. Solving customer problems. Taking complaints and finding solutions to problems. Daily cash drawer balance, daily deposits. Monthly reports using Excel sent to the State of Louisiana. Use of Microsoft Word and Office on a daily basis.

Assembly Line Worker

Gesipa Fasteners - Vivian, LA - January 1995 to January 1999 Assembly machine set up and operator.Responsible for the operation of machine. Upkeep, oiling, maintenance of machines. Inventory accounts on a daily basis. Ability to meet and maintain production goals. Certified to operate a fork truck.

EDUCATION

High School Diploma

North Caddo High School - Vivian, LA

1986 to 1989

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