Customer Service, Factory work, Catering

Stephen Brooks

*************@*****.**.**

Mob 074**-******

Tele 018**-******

*** *** ****** ******, *******, CT9 5TQ

Personal statement

I am a hard working and reliable employee with a good work ethic. As I hope my C.V shows I have a good ability to adapt to any role and work as either part of a team or take responsibility as an individual.

Work experience

Since November 2015 I have been studying film production, and have just completed an introductory course with the BFI/NFTS/OU, and as a member of two drama groups have performed two short plays and two films, the last one nominated for a BAFTA. I am currently studying script writing with the BFI, but this is a activity that is also coordinated by the OU and done in my free time. I havealso just returned from a trip to south east Asia, having used this opportunity to travel a little, which is something I very much enjoy. But now it is time to put my shoulder back into work which is also something I very much enjoy.

Sales Manager – April 2016 – September 2016

Fuel Card Services

Estuary View Business Park

Boorman Way

Whitstable CT5 3SE

Cold calling business to business. Discussing fuel card needs, calling myexisting customers to promote usage and maintain service levels, and maintain customer records.

Sales Manager -- May 2015- 05/11/15

Community Ad

Cecil Square Margate

Responsibilities

Advertising sales, building customer database, working to flatplan, handling repeat advertisements. Chosen to launch the new format Age UK magazine for South Tyneside.Worked on various magazines across the UK.

Sales Agent -- Oct 2014-November 2014

Dunster House Limited

Bedford, Bedfordshire

Responsibilities

Face to face sales of log cabins, sheds, gazebos, and playsystems on site,telesales, order processing, lead processing. Attended Dunster House "Sales Tactics" course with a pass mark of 78%

Insurance Sales Agent -- June 2008-February 2014

Saga Group Limited

Broadstairs, Kent

Responsibilities

Main sales agent in motor, house, and travel insurance. Inbound telesales and one of six agents on site trained to deal with customers face to face.Also dealing with customer enquiries and complaints initially before handing over to customer relations. Identifying customer needs and selling policies to fit those needs. Ensuring that all policies are FCA compliant.

04/09 Certificate of excellence.

04/10 Most productive sales agent in company.

03/12 Top sales agent for add-on penetration.

03/13 Hit £2m sales.

Numerous weekly and monthly team awards.

Chemical process operator--1987-March 2008

Sericol Group Limited

Broadstairs, Kent

Responsibilities

Process operator handling and mixing chemicals in the production of screen printing inks.

Packing and order processing.Fork lift truck, reach truck, and warehouse work.Yard work.

Education

Rastrick County Secondary School

Brighouse, West Yorks

CSE Maths

CSE English

CSE Geography

I changed schools between the 4th and 5th year

Personal Interests

Currently studying "AN INTRODUCTION TO FILM MAKING" with the OU and a

member of two drama classes.

Study

Videography

Cinema

Drama

Television

Travel

Reading

Audio books

Playing guitar badly

References

References are available on request

Contact this candidate