Carlos J. Serrano

**** ****** ***, *****, ** ****2

Cell: 718-***-****

acw9td@r.postjobfree.com

PROFESSIONAL SUMMARY

Well skilled at identifying and documenting cases of potential security and safety hazards.

Offers 13 years’ experience as a law enforcement officer.

Security Officer with strong background in management, supervision, and customer service.

WORK HISTORY

Cohen Bros Realty New York City, NY 09/2003 to current

(Concierge)

Monitored building access and identified all officials and employees before authorizing their entrance.

Maintained accurate and detailed logs of all events that occurred during each shift.

Responded to calls in both routine and emergency situations.

Report incidence of a serious nature to the superintendent on duty. Attempt to resolve them and/or elevate to Property Manager when matters are outside scope or ability

Securitas New York City, NY 09/2009 to current

(Security Officer)

Monitored alarm systems to detect any unauthorized entries into protected areas.

Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.

Responded to calls in both routine and emergency situations.

Processed and logged accurate and detailed incidents reports.

LTG Security New York City, NY 11/2009 to 08/2012

(Security Officer)

Monitor alarm system for any intrusions in all sensitive areas.

Check all items leaving thru employee entrance and associates, vendors and contractors their belonging and purchases.

Assist in store apprehension when needed.

Education

Washington HS- South Bend, Indiana Class of 1980

High school Diploma

Qualifications

8-Hour annual In-service training course

16-Hour on the job training course