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Customer Service Administrative Assistant

Location:
Racine, Ohio, 45771, United States
Posted:
October 27, 2016

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

RANDOLPH

FILKINS

***** ******** ****, ******, **** 45771 (H) 740-***-**** (C) 304-***-**** acw9mj@r.postjobfree.com Exceptional leader talented at problem solving, communication and customer interaction. Technically-savvy with outstanding relationship building, training and presentation skills. Motivated to take on projects and exceed company expectations. Self-motivated

Strong verbal communication

Analyze processes

Client assessment

Process implementation

Team interaction

Organizational management

Problem solver

APRIL 2011-JANUARY 2015

Cashier Kroger 106 McGraw, Ripley, WV 25271

Worked directly with departments and other staff to achieve the best customer service and shopping experience.

JANUARY 2008-SEPTEMBER 2010

Production / Assembly Worker Toyota Manufacturing (Manpower) 1 Sugar Maple Lane, Buffalo, West Virginia 25033

Developed new process for design and layout of the conveyance of transmission parts which resulted in marked time saving improvements of supply ad inventory. JANUARY 2000-JANUARY 2007

Ophthalmic / Surgical Assistant Doctor Edward J. Sheridan, M.D. (retired) Jackson Pike, Gallipolis, Ohio 45771

Performed initial patient assessment and diagnostic testing prior to being seen or treated by the Doctor.

Supported surgical procedures in clinic and operating room settings. JANUARY 1987-JANUARY 2000

EDUCATION

ADDITIONAL INFORMATION

Radiology Information Specialist / Certified Ophthalmic Technician Holzer Clinic 90 Jackson Pike, Gallipolis Ohio 45771

Responsible for the design and implementation of the new radiology computer interface. Worked directly with doctors, staff, and employees in training to operate and navigate the new system.

2011

Paraprofessional Certificate: Early Education / Special Education West Virginia University at Parkersburg Parkersburg / Ripley West Virginia 1978

Associate of Applied Science: Computer Science

Potomac State College of West Virginia University, Keyser, West Virginia Eagle Scout

Dale Carnegie Graduate

Honorary FFA Degree / Advisor



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