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Management Manager

October 27, 2016

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Resume: +1-301-***-****

Shaukat Mahmood

Information Technology Expert

Summary of Experience

I am a technically sophisticated and business-savvy IT professional with a pioneering career reflecting strong leadership qualifications coupled with “hands-on” functional and technical expertise. Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs; an accomplished results-driven IT professional with several years of diversified experience in all aspects of application implementation life cycle using Oracle AIMS methodology, requirement analysis, fit/gap analysis application configuration, functional / technical specifications, integration, product enhancement and support. Preparing for CRP, UAT Hands-on experience enterprise software product quality assurance, Excellent at quickly identifying high level test strategies and problems I adept at facilitating sessions define user requirements, developing and delivering end-user training, process re-engineering. Creating and maintaining project schedules, and preparing and presenting project briefings to executives. I have excellent communication and inter-personal skills. Over 18 years of Oracle E-Business experience, Certified by Oracle Corporation, degree in Mathematics & Computer Science from University of Illinois-USA and Citizen of U.S.A.

Professional Experience

Self-Employed – Oracle Consultant Qatar Steel

May 2016-Present

Participating in technical and functional assessment of current Oracle ERP applications to develop an upgrade/re-implement plan based on users requirements and corporate future IT Strategy. Conducting brain-storm sessions with key stake-holders.

Head of Application Management

Qatar Steel Company Qatar

March 2012 to

May 2016

Managing the Applications Development & Support team, responsible for 24/7 operation of Qatar Steel Company which being supported by Oracle ERP, Financials, HRMS, Cost Management, iProcurement, eAM, iStore, iSupplier, Inventory, Discrete Manufacturing, Oracle Discoverer.

Supervise the IT assessment team and key users to evaluate the current Oracle application (software/hardware), identify pain ares and recommend a suitable cost-effective ERP application to address key issues in the upgrade.

Project Manager for the successful upgrade of Oracle financials from R12.0.6 to R12.1.3, Upgrade was done in-house saving of $650K.

Review various Business Intelligence systems to replace heavily used BI tool Oracle-Discoverer, which may be de-supported by Oracle.

Business Analyst to Re-Engineered Procure-to-Pay and Order-to-Cash cycles to stream line processes by eliminating non-value added processes and reviewed all Position hierarchy rules made amendments as required.

Conducted several meetings with keys users to review and recommend best practices for Auto-Invoices and Auto-Accounting

Conducted refreshing training sessions to Supply Chain and Finance departments on different types of Invoice-PO matching, different types of POs

Introduced several Oracle HRMS Self-Service functionalities towards a paperless environment, and utilizing workflow logic for better administrative controls. Integrated Oracle HRMS system with Time Tracking & Attendance system for payroll, overtime calculation and preparing rotation schedule for plant worker Developed a customized Appraisal system and integrated with Oracle-HRMS as per HR department requirements and management decision, for more user friendliness, better workflow controls and to provide better competency status and training recommendations. Streamline payroll process and introduced workflow notification to cell phones

Managed the development of IT Strategy and Master Plan.

Participating in the process of getting ISO20000 and ISO27001 certifications.

Business Analyst, assisting Application team to automate current manual process, by introducing On-line banking and Auto-invoicing by enhancing some of the standard functionalities in iSupplier and iProcurement.

Reviewed and enhanced all workflow processes related to iExpense

Integrated ACL with Oracle ERP for Internal Auditors and Corporator to provide real-time data for better strategical Planning and Balanced Scorecard

Financials Lead

12.1.3 Implementation

Pharmaceutical Distributor

Terillium Inc. Cincinnati, OH

August 2011 to

March 2012

Financials lead at a pharmaceutical distributing company providing production support and enhancing their existing Oracle Financials and to roll out EBS to their other subsidiaries. Responsible for GL, AP, AR, FA, Channel Revenue, Oracle Discoverer and iExpense.

Completed setup design following initial Oracle Accelerator configuration.

Introduced and implemented iExpense and automated payment process.

Implemented Oracle AP/AR netting functionality for most of the customers and suppliers. Developed several Queries and Reports using Oracle Discoverer to meet users requirements.

Financials Lead

R12 Financials Upgrade Assessment

Metals Producer

Terillium Inc. Cincinnati, OH

Financial lead responsible for upgrade assessment an aluminum manufacturing company. Modules include GL, AP, AR and FA interfacing both Oracle Payables and in-house developed Invoice tracking system. Evaluated improvements associated with R12 functionality, changes implied as well as design to support a change in fiscal calendars.


Senior Business Analyst Oracle (11.5.10)

Vertex Inc., Berwyn PA

Providing first line functional support to Oracle Financials, AP, AR, PO, GL, Cash Management & iExpense. Participated in the implementation and testing of the internal bank changes and Canadian Tax calculation process being incorporated in Oracle. Also participated in the Oracle tech stack regression testing of all financial modules and provided training to end-users


Senior Oracle Financials SME (11.5.10) – PBGC, Washington DC.

September 2010 to March 2011

Working with Booz-Allen team as a Financial Analyst to review the existing in-house developed Premium Practitioner System and its integration with Oracle Financials, AP, AR, PO, Cash Management, GL, CRM and TCA. Oracle Financials R12 new features were presented to the high level management highlighting the impact on the current processes, key benefits and how new functionalities would replace some of the customizations. Participated in assessing the Oracle COTS and customized components utilized in the current system and providing recommendations for upgrade to Oracle Release 12. Also participated in providing the estimates for the level of efforts required for the upgrade and presented the review and assessment findings to the stakeholders.

Oracle USA, Inc. Redwood Shore CA Principal Consultant

AFFINIA - Mexico

Upgrade Oracle Financials R12 (12.1.1) from 12.0.6

March 2005 to

August 2010

Liaison with key users to prepare and documented Month-End Closing process with a complete list of all required steps, reports, prerequisites and dependencies also depicted accounting process flow of Procure-to-Pay. Assisted Users with month-end closing by resolving issues with payment manager and evaluated the severity of each issue and escalated as required, communicated with Oracle support team for quick resolution, applied data fix to resolve current issues and applied patches for future enhancements. Provided hands on training to10 key users and conducted walkthrough demonstrated Release 12 functionalities to all Finance department and other Oracle Financial application users.

Business Analysis to review the existing Accounting setup for Non-Recoverable Tax on Fixed Assets invoices and enhanced Oracle R12-SLA setup accordingly to add new Accounting Class Events to have these charges calculated and transferred to Fixed Assets during the Mass Addition Creation. Setup Asset Categories, Depreciation methods and defined DFF to capture additional information as per user business requirements. Provided hands on training to several finance users on FSG and assisted developing reports for account analysis, Trial Balance, period end closing and assisted user during reconciliation of General Ledger with AR and AP. Re-designed existing application access by modifying several responsibilities to incorporate segregation of duties and added additional segment values rules, account cross-validation rules, inter-company data access rules.

Oracle USA, Inc. Redwood Shore CA Principal Consultant

CIENA – Linthicum, MD

Oracle Financials 11.5.9

March 2005 to

August 2010

Financial Oracle Application Team Lead during the configurations to support acquisition of another network company by coordinated the configuration setup for Oracle Financials modules (GL, AP, AR, INV, OM, PO) for 24 Operating Units in 24 different countries with 10 different currencies and 10 additional General Ledger set of books. Participated in data conversation, extracted suppliers details and their pay sites, pay from and pay to banks details including bank routing numbers for international suppliers.

Developed several data load to automate the application setup process ensuring quality, data integrity and standards. Developed several Ad-hoc reports using Oracle Discoverer for data validation. Created several new responsibilities for the integrity and security of each operating unit’s data as per their individual local requirements. Provided weekly status reports to client management and participated in the project status meetings.

Oracle USA, Inc. Redwood Shore CA Principal Consultant

HJF Rockville MD

Implementation of Oracle Financials R12 (12.0.6)

March 2005 to

August 2010

Financials Oracle Application Team Lead during the implementation of R12 for GL, AP, PO, FA, Cash Management, Project Accounting and iExpense modules. Liaison with key users to evaluate issues identified in the CRP against the standard functionalities of the system, categorized users requirements into nice to have and must have functionalities and recommended best business practices. Prioritized enhancements to meet the go live date.

Facilitated meetings with key users to prioritize the implementation of future enhancements as user requirement. Resolved issues identified in the CRP by applying recommended patches and retested. Using Release 12 Accounting Setup Manager to define common setup components for each legal entity that control the transaction processing across the Application. Seeded SLA rules were enhanced to incorporate user’s requirements for Fixed Assets, Additions, Adjustments, etc. Business Analysis to identify and developed a Crosswalk for the migration of General Ledger Legacy data. Defined and Implemented Intercompany account to account for transactions across legal entities, and Intercompany balancing rules to balance entries between balancing segment. Maintenance of GL charts of account, its hierarchical structure, and validation rules.

Conducted several brain-storming sessions with key users to develop Cost Re-allocation procedures as per client requirements and created allocation journals to close out Revenue and Expense accounts for the year-end. Developed a consolidated Trial Balance report for all three ledgers using FSG. Maintenance of Supplier’s details, Banks, Payment Terms, Types, Methods, Documents. Using Payment Manager to define several Payment Instruction templates. Assisted users with Period-End monthly closing and with the reconciliation process. Setup Asset Categories, Depreciation methods and defined DFF to capture additional information as per user business requirements.

Assisted users with preparing and loading historical data utilizing WebADI. Conducted CRP and evaluated standard system functionalities against the user requirements and recommended best business practices. Coordinated with Oracle support for upgrades or patches required as per business needs. Assisted user with data conversion procedures and, reconciliation with legacy system. Conduct weekly status meeting with key users, document issues and provide solutions. Provided weekly status reports to senior management.

Oracle USA, Inc. Redwood Shore CA Principal Consultant

SEAS - Syracuse, NY

Implementation Oracle Financials R12 (12.0.4)

March 2005 to

August 2010

Financial Team Lead during the implementation of R12 for GL, AP, INV, OM, PO and AR modules. Developed test scripts, load test data and conducted CRP. Evaluated standard system functionalities against the user requirements and recommended best business practices. Completed system and application Setup and profile options for GL, AP and AR. Maintained default accounts on application setup and created additional lookup codes

Maintenance of GL charts of account, its hierarchical structure, and validation rules. Defined Summary Templates for quick on-line inquiry. Suppliers Customers details, Banks, Payment Terms, AR Transaction Types, and auto-accounting rules. Developed Cost Re-allocation procedures as per client requirements to re-distribute cost. Developed several FSG reports to assist client in the reconciliation process. Assisted user with data conversion, reconciliation with legacy system, provided support during month-end process and assisted in reconciliation process. Conducted classroom training on FSG and assisted user with developing reports. Mentored client's implementation team and Provided Post Implementation support to Super and End Users.

The Squires Group Inc, Annapolis MD

Techno – Functional Consultant – Department of Energy Germantown, MD Implementation of Oracle Financials 11.5.9

November 2004 to

March 2005

Participated in the implementation of GL module of Oracle Federal Financials 11.5.9 for a Federal Government Defense agency. Responsible for the maintenance of the chart account, its hierarchical structure, summary templates and validation rules. Developed Management Cost Re-allocation procedures as per DOE’s General Goals & Other Programs. Developed reports using FSG, to be the source of federal reports such as Balance Sheet, Statement of Net Cost, and Changes in Net Position. Participated in the development of data conversion programs and prepared reconciliation procedures as per user requirement and business rules. Participated in the development of EUL for Discoverer, developed several GL, AP, FA and AR reports. Very strong and active user’s interaction at every step of the project, participated in all user’s meetings. Liaison with end-users to customize Oracle workflow payment / purchase order approval process. Mentored client's implementation team, Provided Post Implementation support to Super and End Users.

The Squires Group Inc, Annapolis MD

Techno – Functional Consultant – Department of Education Washington DC.

Implementation of Oracle Financials 11.5.9

November 2003 to

October 2004

Working at the client site, Implemented GL module of Oracle Federal Financial 11.5.9, Multi-Org structure, designing Organization, Business Group, Legal Entity, and Operating Units. Defined, Designed and Implemented GL Chart of Account, cross-validation rules and summary templates. Evaluated user’s requirements identify gaps within the core functionality of Oracle Financials after mapping user’s requirements, developed functional design specifications for the requirements.

Promoted and Enhanced Knowledge transfer to Subject Matter Experts, Super and End Users. Implemented Consolidation process, defined mapping to transfer Subsidiary Set of Books to its Parent Set of Book, ignoring various Journal Categories from being transferred as per users requirements.

Implemented Journal Approval process, enforcing approval other than the originator. Prepared test scripts, demo data based on various business scenarios and conducted CRP Testing. Participated as a Functional consultant, evaluating Oracle Standard reports against Federal reporting requirements for GL, AR. Participated in the setting up environment for reporting project, loading Budget, Appropriation, Apportionment, Allotments, Setting Treasury symbols, Funds, Transaction Codes, USSGL, etc. Prepared functional specification for several customized reports for GL and AR.

Abu Dhabi Company for

Onshore Oil Operation (ADCO) Abu Dhabi, UAE

Financial Systems and Reporting Controller

Migration of Mainframe applications to Oracle 10.7 upgrade to 11i

September 1984 to

September 2003

ADCO at Abu Dhabi is an operating companies working on behave of shareholders (Abu Dhabi government and Exxon-Mobile & Shell-BP).

Leading production support team for providing first line support 24/7 to all Financial, commercial, Technical, Statistical and Scientific applications.

Financial Application Lead for converting mainframe financial and HR application to Oracle R-10.7 and later on upgrading to 11i.

Responsible for Oracle implementation, involve in the designing the Chat of Account for General Ledger, mapping the existing accounts to new account structure.

Conducting Brain storming session with key users to prepare the conversion plan, for all financial modules.

Provided several options to key users for converting suppliers and Customer balances, outstanding invoices, Asset depreciation details, Account balances and cutover time and period.

Facilitate several meetings to discuss the results of CRP tests and provided the best business practice solutions.

Redesigned existing interfaces with other in-house developed systems and replace some of them by introducing the standard Oracle functionalities.

Key member of Re-Engineering team evaluating the core financial processes of the organization, and presented the results to the top management.

Conducted several user awareness programs by presenting various Oracle functionalities to improve user knowledge.

Coordinated with end-users and developed a front-end for loading and maintaining both CAPEX and OPEX budget.

Developed several training session on the use of Oracle GL-FSG.

Adopting the Train-the-Trainer policy, conducted several training session for all users.

Skills Summary


IT Manager

Financial Application Lead

Head of Application Department

Subject Mater Expert -SME


General Ledger, Accounts Payable

Purchase Order, Account Receivable

Cash Management, Fixed Assets

Advance Collection, i-Expense

Internal Controls Enforcer & Internal Controls Manager SOX


PL/SQL, Oracle Discoverer



Windows NT, Windows 2000

HP-UX 11.11, IBM

Engagement Experience

Software Implementation

Applications Development

Fit/Gap Analysis

End User Training, Testing

Business & Technical Process Reengineering

Data Conversion

System Configuration

Other Accomplishments


BS Mathematics/Computer Science, University Of Illinois – Chicago

Project Management, Team Leading, Time Management

Oracle AIMS

SDLC: Standard Development Life Cycle, Waterfall, Agile

Class Room Training for all Oracle Financials Modules (GL, AP, AR, FA, PO, CE,)


Oracle Certification Release 12 – Accounts Payable

ITIL, Prince II

Personal & Contact Details


Male, Married, Citizen of USA

Contact Details

USA: 1-301-***-****, 1-301-***-****

Skype Id: Shaukatm54 (SM) – Silver Spring Maryland



Technically sophisticated and business-savvy IT professional with a pioneering career reflecting strong leadership qualifications coupled with “Hands-On” functional and technical expertise

An accomplished results-driven IT professional with over 35 years of diversified experience in all aspects of software development, implementation, IT management and administration

Over 18 years of Oracle E-Business experience, Release 10.7, R11, R11i, R11.5.10, R12.0.4, R12.0.6, R12.1.3 and Certified by Oracle on Release 12

Participated, managed about 11 end-to-end implementations, upgrades and migration from mainframe legacy systems.

Managing the IT department’s operation by providing 24/7 services to the entire organization including 2 remote sites, in an effective manner

Experience working with a combination of Onshore and Offshore developers to facilitate development and ensure all of those parties are delivering to SLA/KPI's

Exceptional presentation, influencing, interpersonal and negotiation skills

Researching and implementing technological strategic solutions

Introduced new functionalities to automate current manual process by introducing Auto-invoicing, automate the Suppliers payments and employee’s salaries with major banks automated the Bank reconciliation process for all Payable payments.

Managing the Corporate Application & Support team, who are responsible for 24/7 operation of Qatar Steel Company which is being supported by Oracle ERP, Financials, HRMS, Cost Management, iProcurement, eAM, iStore, iSupplier, Inventory, Discrete Manufacturing, WIP, BOM, supported by multi-servers and protected by state of the art security

Strong technical understanding to challenge suppliers on costs / timescales and deliveries

Have worked for clients within the Financial Institutions, Manufacturing, Steel Making Retail, US Federal government and Oil and Gas industries in the USA, Mexico, UAE and Qatar.

Provide both functional and technical assistance as and when needed

Have strong financial and governance and resource management skills

Corporate Business & Technical Process Re-Engineering

Oracle Financials SME, ERP Software Selection for implementation & Upgrade

Application Configuration, System Setup, Provide Gap-Fit Analysis

Data Conversion data migration plans for implementation and upgrades

Develop Test Scripts, Conducting CRP, End User Training

Quality Assurance, Time Management

Management of client demand for new business requirements, categorize and prioritize Must Have and Nice to Have and recommend best practice

Have experience of working in a multi-cultural environment (Middle-East, Mexico)

Able to define and execute against business plans

Presentation to senior management

Mapping user requirements with the standard functionalities of the application

Contact this candidate