Sharon M. James
*** **** **** ******, **********, Delaware 19802 acw9jq@r.postjobfree.com 302-***-****
Professional Summary
Highly motivated leader who is organized and detailed oriented
Able to prioritize and delegate tasks effectively to ensure timely projects are completed
Excellent communication and time management skills
Particularly strong in bridging gaps among people through interpersonal relations
Skills
Several years of staff supervision in Social Work
Strong Leadership Ability
Highly motivated in multitasking
Excellent communication
Skilled in Microsoft Word 7 and 10
Work Experience
Administrative Assistant 07/2013 - Present
National Able Network, Wilmington, DE
Responsibilities may include performing a wide range of office support for managers: Offering excellent customer service care to clients and customers. Intercepting phone calls and directing them to the appropriate departments; creating and distributing memos, letters, photocopying and faxing other related documents. Organizing and scheduling meetings, maintaining a confidential data file, and ordering supplies.
Activity Specialist 07/2009 - Present
A.C. Moore Art and Crafts Store, Wilmington, DE
Primary responsibilities may include: Offering excellent customer service care to hundreds of customers daily; making up prototypes of models by incorporating various materials; setting up displays to promote company products. Designing storyboards; by using a variety of methods; assisting customers in finding materials for their art projects and resolving a wide range of customer issues.
Family Resource Specialist 11/1997 – 12/2004
Claymont Community Center, Claymont, DE
Provided emergency assistance to families, individuals and to groups of people; to help them to become self-sufficient; scheduled appointments; interviewed clients to determine eligibility to receive emergency help with food; clothing; rent; electricity, oil and with emergency shelter. Provided referrals to job search programs and conducted case management. Kept track of monthly surveys and assisted with writing reports to receive United Way Funding.
Education
Bachelor of Arts: Theological Studies 2004 Associate of Applied Science Criminal Justice 1993