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Customer Service Air Force

South Holland, Illinois, United States
October 27, 2016

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Elijah Rashid Oatis

***** ******* ******

South Holland, IL 60473

Phone: 405-***-****



A veteran seeking to transition from the United States Air Force to civilian employment. Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 7-year career in the Air Force. Effective communicator who quickly masters new roles and technologies to achieve positive results. Training in security procedures and aircraft loadmaster procedures. Self-motivated administrative professional with experience in team management, administrative accountability and supply management.


Strong verbal communicator PowerPoint proficiency

Firearms safety training Quick learner

Trained in defensive tactics Shipping and receiving

Data management Safety-oriented

Self-starter HAZMAT handling

Employee training and development Secret Security Clearance

Janitorial equipment familiarity Computer proficient

Brake repair and replacement File/records maintenance

Reports generation and analysis Self-directed

Strong organizational skills Forklift operator

Active listening skills Dependable and reliable

Sharp problem solver Cargo handling

Inventory control familiarity Reading comprehension

Customer service expert Mathematical aptitude

Team management Able to lift 200 pounds

Deadline-oriented Intelligence gathering techniques

Time management.

Commercial Driver's License Class A

Microsoft Office proficient



Managed the Awards and Decorations Program on Tinker Air Force Base.

Placed in charge of Evaluations and Employments Programs of Tinker Air Force Base

Non-commission officer in charge of the Commander Support Staff at the 73 Airlift Squadron on Scott AFB, IL

"Performer of the Month" multiple times while working in the Customer Support Section.

Received Global War on Terrorism Service Medal.

Received Afghanistan Campaign Medal

Received USAF Achievement Medal

Received Meritorious Service Medal


U.S. Air Force Tinker AFB, OK

March 2008 to May 2015

Human Resource Representative

Worked in all areas of the personnel career field starting in the Customer Support Section as an ID Card Technician. In that job I made IDs for all branches of the military including active duty, reservist, guard, dependent, and retiree ID cards. I was then transferred to the Career Development Section as a Career Development Technician helping customers with reenlistment processes, outbound assignment processing, and retirements and separations out-processing. After a couple years there I moved to the Force Management Section as a Force Management Technician managing the Evaluations and Employment programs, and placed in charge of the Awards and Decorations Program for the entire Tinker Air Force Base. Also volunteered for a six month deployment to Kandahar, Afghanistan and dealt with the in-processing and out-processing of all base personnel.

United Parcel Service Earth City, MO

February 2007 to March 2008

Small Sort/ Package Handler

Trained in the handling and shipping of packages. Also trained in handling HAZMAT Material.

Walt Disney World Lake Buena Vista, FL

May 2006 to January 2007

Epcot Custodian

Trained over 10 new hires in janitorial techniques. Park customer service representative to Walt Disney's guest.


DeVry University Tinley Park, IL

November 2013 to present

Bachelor Degree Program/Computer Engineering Technology

St. Louis Community College at Forest Park, MO

Business Administration

Attended from 2006 to 2008 and received 35 college credits. Did coursework in Business Administration, Accounting, Speech, Spanish, College Algebra and College English.

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