OBJECTIVE: Seeking a full-time position as an inbound customer care, technical or telesales representative in a telecommunications company in need of experienced employees.

PERSONAL INFORMATION:

Date of Birth: May 8, 1994

Age: 22 years old

Place of Birth: Manila

Height: 5 ft. 1 in.

Weight: 53 kg

Religion: Catholic

Sex: Female

Civil Status: Single

Language / Dialect Spoken: English / Tagalog

EDUCATIONAL ATTAINMENT:

2010-2011 Lyceum of the Philippines University B.S. Hotel and Restaurant Management

●Major in CLOHS (Cruise Line Operation on Hotel Services)

2011-2013 National Teacher’s College B.S. Hotel and Restaurant Management

QUALIFICATIONS:

●Good communication skills & very sociable.

●Friendly in nature with an engaging and outgoing personality.

●Energetic, polite, trainable and a fast-learner.

●Works well in a group or individually.

●Good Time Management and Organizational skills.

●Articulate and excellent in written and oral communication skills.

●Proficient in using computer software especially Microsoft Office (Word, Excel, etc.)

●Able to answer calls in professional manner

●Can handle costumer’s complaints and inquiries intelligently.

●Ability to remain calm in stressful situations

WORK EXPERIENCES:

Oct 2010 – Oct 2013 Brgy. 162 Zone 14 District II SK Chairwoman

March 2013 – Sept 2013 Paterno Eye Care Center Marketing & Sales Associate

Oct 2013 – Oct 2014 Convergys San Lazaro Customer Service Representative

Sept 2014 - March 2015 Sutherland Global Services Generalist / Consultant

June 2015 – Feb 2016 Convergys Eton Centris Customer Care and Sales Specialist

CHARACTER REFERENCES:

John Erwinn Comia Nadine Kathleen De Asis

Subject Matter Expert Sales Trainer

Convergys Eton Centris Convergys Eton Centris

Contact No.: 099******** Contact No.: 090********

I hereby certify that all the information given above is accurate and true to the best of my knowledge and belief.

CHRISTINE JOIE P. NARTE

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