Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 1 of 6

Divya Dhanapackiam Ramasamy

Experience Summary

Around 10+ years of analysis, design, and testing experience with proven expertise as a Business Analyst and Testing in EDI and Healthcare and Banking domain. Leadership in all phases of the software development lifecycle, including aggressive requirements analysis, functional specification (design and writing), and team leading. Broad and deep Healthcare and EDI domain knowledge; with ability to quickly assess and learn unfamiliar systems and to analyze, scope and establish functional and business requirements.

Focused on building a challenging career in a prominent conglomerate

10+ years of experience in execution of entire software development life cycle from requirements gathering to post production support

As a Business Analyst responsible for meeting with representatives of the business group to establish details of the current process, together with requirements for the desired future process.

As a QA lead from Onsite responsible for meeting the clients, interacting with offshore and achieving zero UAT defects and better quality process

Has been working on Agile/Scrum projects and played the role of Scrum Master for the product I worked for.

Aim to utilize my skills and abilities in an industry that offers professional growth while being creative, innovative and flexible

Possess excellent communication, analytical skills and strong focus on client satisfaction.

Good technical knowledge; with ability to quickly assess and learn unfamiliar systems and to analyze, scope and establish technical and business requirements. Have good domain knowledge in Healthcare, EDI and Banking

Educational Background

Degree University Year of Passing

Master of Computer Applications Anna University 2006 Bachelor of Science in Applied

Science-Computer Technology

PSG College Of Technology, Coimbatore

Bharathiar University

2003

Skills: Operating System: Windows

Databases: MySQL, Oracle

Domain: Healthcare and EDI, Banking Domain

Tools: HP Quality Center ALM, Facets, Connectures, PowerMHS, Claims, Enrollment x12 files, EDIFECS, SOAP WebServices, REST Webservices, JIRA, Rational Team Concert X12 Files: 837 P, I, D, 834, 270/271

Other Utilities: Visio, OneNote, MS Project

Testing Skill Summary:

SQA Testing & Methodologies

Test Plans, Cases & Processes

Functional Requirements

Scripting & Documentation

Regression & Negative Testing

UI & Compatibility Testing

Defect/Bug Tracking

Test Strategies & Coverage’s

Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 2 of 6

Certifications

Cognizant Certified Professional (CCP) in Healthcare Management.

Cognizant Certified Professional in EDI

Cognizant Certified in DB2

Contact Details

Mobile No : 801-***-****

Email ID : acw98d@r.postjobfree.com

Relevant Project Experience

Project #1

Title Blue Local for Large group in Duke/Wake Med with PCP Client Blue Cross and Blue Shield of North Carolina Domain Healthcare

Team Size 5

Role QA Lead

Period July 2016 – Till now

Project Description

Blue Local Large Group project is offered to the group segment fully insured and ASO for only consumers with in the local geography (Wake, Orange, Johnston, Caswell, Chatham, Durham, and Person). Blue Local will be offered to group fully-insured standard; for 2017, large group is defined as 51+ members in a group Creation of a new lines of business’s (defined as product family Blue Local), alpha prefixes, and G/L expense codes, including updating of all systems, applications, queries, extracts, and reports that are impacted by those. Blue Local with CHS will be built on PowerMHS; BCBSNC will develop rules for having Blue Local- Duke Wake show up as an alternative for renewal.

Role and Responsibilities

Participate in the review of requirements definition deliverables looking gaps in the requirements from a testing perspective and for traceability and convert the requirements into test strategy, test plans, test design documents, use cases and test execution

Provide support for identification and management of Risks and Issues relating to testing activities and escalate any concerns to the appropriate stakeholders for resolution. Manage project resource to assure maximum efficiency and utilization.

Provide interfaces between onsite & offshore team to lead and manage a matrix team of IT QA testers being responsible for day to day execution. Project #2

Title Blue Local Expansion for Individuals and Groups Client Blue Cross and Blue Shield of North Carolina Domain Healthcare

Team Size 5

Role QA Lead

Period May 2015 – June 2016

Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 3 of 6

Project Description

Extend healthcare system-specific product in conjunction with Carolinas Healthcare System based in Charlotte, NC offered to the group segment (Small and Large), fully insured only consumers within the local geography (Anson, Cabarrus, Cleveland, Gaston, Lincoln, Mecklenburg, Rowan, Stanly, and Union counties). Blue Local will be offered to group fully-insured standard; for 2016, small group is defined as (1-50) and large group is defined as 51+ members in a group

Creation of a new lines of business’s (defined as product family Blue Local), alpha prefixes, and G/L expense codes, including updating of all systems, applications, queries, extracts, and reports that are impacted by those. Blue Local with CHS will be built on Topaz-Facets tool, with a target date of 10/01/2015 for quoting and alt quoting during renewal; BCBSNC will develop rules for having BL-CHS show up as an alternative for renewal.

Role and Responsibilities

As a QA lead from Onsite (USA) responsible for meeting the clients, interacting with offshore and

achieving zero UAT defects and better quality process

Working on Facets, Connectures, ON/OFF Exchange, Members portals, Provider portal for various testing functionalities and activities

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

Interact with the Scrum Master, Product Owner, Systems Analyst for various testing coordination to support the team

As a test lead, involved in Functional testing, System Testing and Regression Testing

Involved in Project management activities

Project # 3

Title The Public Exchange

Client Blue Cross and Blue Shield of North Carolina Domain Healthcare

Team Size 4

Role Test Lead

Period Dec 2014 - May 2015

Project Description

The Public Exchange which provided functionality for enrollment of On Exchange membership into Power MHS (PMHS). The Public Exchange will focus on Edifecs and CMS remediation in order to provide business sustainability, as well as new scope items required to keep BCBSNC compliant with ACA provisions or in alignment with other business functionality

Role and Responsibilities

As a QA lead from Onsite (USA) responsible for meeting the clients, interacting with offshore and achieving zero UAT defects and better quality process

Worked on PowerMHS, exchange, edifecs for various testing activities

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

Interact with the Scrum Master, Product Owner, Systems Analyst for various testing coordination to support the team

As a test lead, involved in Functional testing, System Testing and Regression Testing

Involved in Project management activities

Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 4 of 6

Project #4

Title Internet Quoting

Client Premium Finance

Domain Banking

Team Size 4

Role QA Lead

Period June 2013 – Nov 2014

Project Description

This project deals with;

Business of Insurance Premium Financing, Business in USA through AFCO and Business in Canada through CAFO

Financing relates to loan which enables a customer to pay its insurance costs over time

Finances Property and Casualty insurance

Finances corporations, municipalities, professional practices, sole practitioners, groups and associations

Role and Responsibilities

As a QA lead from Onsite (USA) responsible for meeting the clients, interacting with offshore and achieving zero UAT defects and better quality process

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

As a test lead, involved in Functional testing, System Testing and Regression Testing

Project management activities

Worked on Test Management Tool - ALM HP Quality Centre Project #5

Title Sheffield Loan Origination

Client Sheffield

Operating System Windows XP, Windows Vista

Domain Banking

Team Size 4

Role QA Lead

Period July 2012 – June 2013

Project Description

This project;

Address the current market need for expeditious loan decision times and point of sale contract flexibility

Mitigate the risk of jeopardizing OEM relationships, reduction in yield due to competition.

Facilitate market entrance into new industries

Decrease losses due to higher quality credit decision system Role and Responsibilities

As a QA lead from Onsite (USA) responsible for meeting the clients, interacting with offshore and achieving zero UAT defects and better quality process

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

As a test lead, involved in Functional testing, System Testing and Regression Testing

Worked on Test Management Tool - ALM HP Quality Centre Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 5 of 6

Project #6

Title EDI-Ingenix

Client Ingenix

Domain EDI,Healthcare

Team Size 4

Role QA Lead and Scrum Master

Period July 2010 –June 2012

Project Description

Ingenix, a wholly-owned subsidiary of UnitedHealth Group, transforms organizations and improves health care through information and technology. Organizations rely on its innovative products, services and consulting to improve the delivery and operations of their business. Role and Responsibilities

As a QA lead from Onsite (USA) responsible for meeting the clients, interacting with offshore and achieving zero UAT defects and better quality process

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

As a Scrum Master, responsible for maintaining the Process, Support the Product Owner, Facilitate creativity and empowerment for the development team, Remove impediments and Improve the team’s engineering practices and tools as needed

As a test lead, involved in Functional testing, System Testing and Regression Testing

Project management activities

Project #7

Title Impact Consumer Provider

Client Ingenix

Domain EDI, Healthcare

Team Size 10

Role Business Analyst

Period Feb 2009 – June 2010

Project Description

The project facilitates web based Reporting system which could be used by the Consumers and Providers to track the status of their Health Records. Impact Consumer Provider suite of products includes the following components.

Processing Engine

Reporting System

Impact Consumer and Impact Provider Website

The project facilitates the Billing calculations and Invoice generation for various clients. Processing Engine will be used by the payer to process the claims of Consumers and providers. The data processed by the Processing Engine will be used by the Reporting system to publish and configure the reports. The Reports that are configured in the Reporting system are viewed in the Impact Consumer and Impact Provider websites.

Role and Responsibilities

Directly interacting with the client for requirements gathering, analyzing and suggesting the best solution.

Divya Dhanapackiam Ramasamy

acw98d@r.postjobfree.com

Contact no: 801-***-****

Page 6 of 6

As a Business System Analyst involved in writing high level Functional Requirements. Prepared Use cases depending on the complexities, Sequence Diagram/Process flow diagram and Mock up UI’s for the application.

Also been a mentor for the junior team members and co-ordinate as a knowledge champion. Project #8

Title EDI Capabilities for Ingenix

Module Transaction Manager, Connectivity Director, IWCC House Client Ingenix

Domain EDI, Healthcare

Team Size 6

Role Business/System Analyst

Period Oct 2007 – January 2009

Project Description

Ingenix, a wholly-owned subsidiary of UnitedHealth Group, transforms organizations and improves health care through information and technology. Organizations rely on its innovative products, services and consulting to improve the delivery and operations of their business. Role and Responsibilities

Mapping the business requirements of the clients into technical specification document and coding according to the technical specification document.

Coordination with the On-site team for the finalization and implementation of the business rules.

Involved in the developing use-case documents, test cases, test procedures and unit test strategy

Defect logging, tracking and analysis.

Bug-fixing during the Unit Testing Phase.

As a Business Analyst responsible for meeting with representatives of the business group to establish details of the current process, together with requirements for the desired future process. Project #9

Title EDI Capabilities for Ingenix

Module Payer Edit

Client Ingenix

Domain EDI, Healthcare

Languages C, C++

Team Size 3

Role Developer (Module Lead)

Period Nov 2006 – Oct 2007

Project Description

Payer Edit is a set of rules written for each payer depending on their requirement for validation. Payer edit macros are loaded into Velocedi Engine which validates X12 for HIPAA Standards, Payer Specify and Business Rule. The Validations are done through “Payer Edit Work Flow”. Payer Edit validates X12 for HIPAA Standards, Payer Specify and Business Rule. Each payer has different requirements for their business needs and the payer edit macros are written for their validations. Role and Responsibilities

Mapping the business requirements of the clients into technical specification document and coding according to the technical specification document.

Coordination with the On-site team for the finalization and implementation of the business rules.

Involved in the developing use-case documents, test cases, test procedures and unit test strategy.

Defect logging, tracking and analysis

Contact this candidate