MARY N. JONES

P.O. Box *****, Memphis, TN, ***** 901-***-****

OBJECTIVE

To secure a position that will allow me to become a member of your company.

EXPERIENCE

SALES REPRESENTATIVE, BAILEY’S MEDICAL SUPPLY

4/2014-5/2015, FT

Duties: Responsible for regional sales of medical equipment and supplies, obtaining orders & establishing new accounts, studying existing types of sales & potential volume, submitting orders by referring to pricelist, keeping management informed of sales, resolving customer complaints, attending workshops, providing history records, contributing to team meetings, and maintaining relationships with all customers

RESIDENTIAL MONITOR, MEMPHIS FAMILY SHELTER

8/2009-5/2013, FT

Duties: Responsible for monitoring clients and house, ensuring rules of the house are enforced, facilitating orientation of new residents, assisting with inspections of rooms occupied by families, overseeing clients’ daily activities, providing intervention in problem-solving, maintaining communication log, attending meetings & training sessions, and promoting positive relationships with families

CASE MANAGER ASSISTANT, SOUTHWEST TENNESSEE COMMUNITY COLLEGE

8/1999-10/2003, FT

Duties: Responsible for assisting clients in developing “Individual Service Strategies”, monitoring clients’ attendance & progress, developing a system for referral of clients to outside sources, implementing the “Personal Responsibility Plan” to achieve goals, logging, tracking, and monitoring clients, preparing program files & individual histories, performing multi-functional tasks, and promoting & maintaining positive relationships with all clients

PROGRAM ASSISTANT, VETERANS ADMINISTRATION (VAMC)

1/1986-8/1998, FT

Duties: Responsible for primary contact with patients, acting as a liaison between patients & medical staff, screening patients to identify potential participants for studies, maintaining & updating data base of patients, ensuring all laboratory & diagnostic tests are completed, assisting in completing proper informed consent forms for the local IRB & sponsor, completing & maintaining case forms per FDA guidelines, coordinating promptly about the occurrences of adverse events & study points, scheduling clinic visits & procedures, providing appointment instructions & dates to patients, preparing correspondence, complying with all safety/fire prevention rules & regulations, assessing printed & electronic files containing information that must be protected according to applicable laws & regulations, and maintaining positive relationships with all contacts

REFERENCES

AVAILABLE UPON REQUEST