Charli Troop Certified Medical Assistant
**** ****** ******; Grandview, MO 64030 ● 816-***-**** ● acw90m@r.postjobfree.com
Summary of Qualifications
•Proven ability to assess customer needs and meet quality standards for services
•Dedicated to compliance with established protocols for medical safety and confidentiality
•Exceptional organizational, technical and analytical skills
•Able to multi-task, prioritize, and complete tasks while providing exceptional customer service
Education
Certified Medical Assistant Diploma Program
Associate’s Degree
Pinnacle Career Institute – Kansas City, MO 06/2016
Core Competencies
•Injections
•Phlebotomy
•Patient Vitals
•Strong laboratory skills: urinalysis, glucose, strep test, hemoglobin, HCG and EKG
•Medical Records Maintenance
•ICD-9-CM and CPT Codes
•Suture Removal
•Therapeutic Procedures
•Wound Care
•Bandaging
•Knowledge with speaking and
understanding Spanish & Sign Language
•Medical Law, Ethics, and Psychology
•Medication Administration and Reconstitution
•Patient Education and Scheduling
•Assist with exams/procedures
•HIPAA and OSHA Trained
•Certified in CPR and First Aid
•Gait Training
•MS Office (Word, Excel, PowerPoint)
•Front Desk duties
•Type – 64 wpm
Work History
07/2016-09/2016
Medical Technician
CSL Plasma- Kansas City, MO
Apply friendly approach to all plasma donors
Assess issues during donation process
Disconnect donors
04/2016-06/2016
06/2015-01/2016
Medical Assisting Externship
Dr. Chira Chiropractic- Raytown, MO
Marketing and business relations with current and past clients
Roomed all patients and recorded vital signs
Scheduled upcoming appointments for clients
Cashier
Dick’s Sporting Goods- Kansas City, MO
Provide quality customer service and follow all company protocols
Assist customers by providing information and resolving their complaints
Receive payments by cash, check, vouchers or credit cards