Medical Receptionist/Administrative Assistant

DANA GRICKIS

203-***-****/ 203-***-**** ** Maple Drive

***********@***.*** Prospect, CT. 06712

Administrative Receptionist

Profile

Customer-focused professional offering reception & administrative experience. Outstanding interpersonal and communication skills, verbal and written. Detail-oriented, focused, organized and adept at multi-tasking. Proactive troubleshooter able to identify problems and implement solutions. Forte for appeasing distressed customers. Computer skills include Word, Excel, Outlook and Internet savvy.

CORE SKILLS

Answer multi-phone line systems Posting payments – credit cards,checks.cash

Proper distribution of all incoming/outgoing calls Collections experience

Data Entry (60 wpm) Assists with A/R & A/P invoicing

Filing / Faxing / Scanning of documents Manage incoming & outgoing mailings

Establish PO’s Fed-Ex & UPS packaging

EMPLOYMENT HISTORY

Town & Country Pediatrics, Watertown,CT 08/01/16-present

Medical Receptionist

Answered multi-phone line system

Scheduled appointments

Verified insurances

Data entry

File,fax,scan any referrals, physicals, perscriptions,other med documents as nedded

Richards Chevrolet, Cheshire, CT 1/2015 – present

Cashier/Receptionist (work part-time evenings & weekends)

Answered multi-phone line system, distributed calls appropriately

Processed all rental car contracts, inspected cars as they entered and left dealership

Updated vehicle specialist’s spreadsheets with possible leads via phone or floor traffic

Performed cashier duties and processed all credit card payments

Ranstad Staffing, Plainville, CT 01/11- 2016

Receptionist / Administrative Assistant

Assigned to various companies, providing reception/clerical and data entry support.

Processed all AP/AR invoices, establishing P.O.’s for various companies

Processed all incoming/outgoing mailings (Fed-Ex & UPS packages)

Hertzmark, Crean & Lahey, LLP, Waterbury, CT 1/08 – 1/2010

Legal Administrative Receptionist

Maintained and responded to all collection calls for small claims and medical claims

Processed & maintained legal documents, (soj’s, withdrawals, judgment liens, and releases)

Managed heavy customer call volume, posted payments along with various administrative support duties

Dana Grickis (con’t) Page 2

Branch Toyota, Watertown, CT 04/08 – 11/09

Cashier/Receptionist (worked Part-time while at Hertzmark, Crean & Lahey)

Greeted customers and performed cashier duties

Managed heavy phone volume, provided office support to staff

MJ Barlow Staffing, Waterbury, CT 2006-2011

Receptionist / Administrative Assistant

Assigned to various administrative support and customer service/reception positions in education, medical, and banking environments

Performed an audit on files, assisted with data entry conversion to HRIS system for staffing company

EDUCATION

Mattatuck Community College, Waterbury, CT Associates Degree (Nursing)

Contact this candidate