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Customer Service-Accounts Recv-Accounts Pay-Biling-Cash app

Atlanta, Georgia, United States
October 26, 2016

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Highly skilled in financial data processing and verification procedures; reconciliation of accounts; generate numerous spreadsheet reports using Excel and SAP. Was a member of the JD Edwards software implementation team for Coca-Cola North America Fountain. Productive, well organized, and detail oriented individual with excellent communication skills. Skilled in problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals. Fast Learner who enjoys working with all types of people.


Spa Sydell

Woodstock, Ga 30148

07/29/2016. 09/02/2016

Staff Accountant

●Responsible for bank acccount reconciliation for 8 spa locations.

●Research entries to determine appropriate G/L account and department number where funds needed to be transferred to

●Process journal entries to transfer funds from bank account to the appropriate G/L account using MAS90

●Enter and submit invoices for payment.

●Miscellaneous projects

Rollins - Atlanta, GA 07/15 - 01/16

National Account Representative

●Managed customer portfolios in regards to their open invoices and called once invoices hit 31 days.

●Processed monthly billing for each of the customers in the portfolio

●Interact with customers, account managers, and branches to resolve issues

●Responsible for making sure all necessary changes in an account were followed through such as address, phone or contact changes.

●Create manual invoicing for customers with special billing request.

Vernay Laboratories - College Park, GA 01/15 - 07/16

Accounts Receivable/Collections Specialist

●Monitor payments due from clients and promptly contact clients with past due payments.

●Communicate with Customer Service regarding issues with invoices such as incorrect pricing and shipment quantity issues to have RMA car ated for credit.

●Communicate with customers to identify and resolve outstanding payments.

●Reconcile unapplied payment report against the aging report to ensure that all payments are posted to the correct customer accounts.

●Brought aging down by $1,130,000.00

●Over 120 days down by $213,813.00

●Over 90 down by $62,896.00

●Over 60 down by $289,636.00

●Over 30 down by $561,895.00

LGHausys America - Atlanta, GA 04/13 - 08/14

Accounts Receivable/Collections Specialist

●Business to Business Collections ($750K Portfolio)

●Vendor Set up

●Primary contact for vendors with orders on hold due to past due payments

●Responsible for releasing holds so orders can be processed

●State Tax Audits

●Monitored payments due from clients and promptly contacted clients with past due payments.

●Stopped shipping of orders until past due invoices were paid in full.

●Maintained Lean Waivers

●Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

Aramark Uniform Services - Atlanta, GA 02/08 - 09/11

Billing/Accounts Receivable

●Accounts Receivables - Business-to-Business Collections

●Monitored accounts with past due balances.

●Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.

●Monitored payments due from clients and promptly contacted clients with past due payments.

●Pulled invoices - processed credits to the proper G/L accounts.

●Working with District Managers and RSR's to resolve customer issues.

●Use of Iron Mountain internet based records storage management for requesting invoice copies and signed POD copies to send to the customer to expedite payment.

●Processed all weekly, monthly and call in credit card payments.

●Monitored customer accounts that pay via credit card.

●Maintained Excel spreadsheet providing information necessary for the date entered into the VISA, Master Card and American Express credit card system database.

●Billing-consisted of settling 28 routes through RAS system.

●Entered invoices for billing, processed credits written on the invoices to assure accurate billing to the customer, any change masters that need to be made to customer accounts as well as balancing deposits turned in by the RSR (drivers) with the settlement sheets.

●Reconciled to ensure payments are accounted for and that route deposit balances back with what the customer has notated on the invoice was paid.

●Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

●Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

●Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

●Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

●Built long-term customer relationships and advised customers on purchases and promotions.

●Produced monthly reports using advanced Excel spreadsheet functions.

●Entered numerical data into databases in a timely and accurate manner.

American Phoenix - Anniston, AL 09/07 - 02/08

Office Manager

●Ensure that employees performance reviews were conducted every three months and sent to the corporate office to be sure that timely merit increases were processed and finalized Monitor time cards.

●Time cards were checked each week to make sure that each employee had clocked in and out, and that vacation time or sick days were noted on the time cards.

●Calculate employee's hours as well as making sure that all paperwork for off days was filed with the corporate office for payroll adjustments Responsible for making sure that the MSDS book is updated Managed and ordered all the OSHA required PPE for all my employees

●Order all office supplies as well as make sure that all vending machines stayed serviced and filled

●Type up all disciplinary paperwork for employees as well as any letters or notices dictated by the branch manager.

Coca-Cola –Atlanta, GA 04/86 - 07/05

Accountant II 07/00 to 07/05

●Manage the flow and integrity of the financials and placement of equipment sold to the Coca-Cola Financial Corporation and Coca-Cola North America Fountain customers, which included accurate reporting on FET, Fixed Assets, and all the financial records of CCNAF.

●Responsible for all journal vouchers to update the general ledger accounts.

●High level of analytical skills and interaction with The Coca-Cola Financial Corporation, Field Sales, Settlement, Top 5 Account Teams, Planning/Analysis group, and Fountain Finance Managers.

●Lead for the group in training and coaching team members in areas of responsibility.

●Was also responsible for special projects requiring extensive CCNAF knowledge and experience.

Accountant I/Administrative Assistant 04/86 - 07/94

Fountain Sales

●Process all equipment financing document and verified all related information including taxes, addresses, selling prices, and area management approval.

●Entered each customer financing application into an excel spreadsheet for tracking purposes as well as sent a duplicate copy to CCFC for loan processing, and maintain, reconcile and balance batch funding files to mainframe.

●Generated and distributed monthly status reports and associated spreadsheets, charts and graphs.

●Tracked charge backs, bad debt loans and sale cancellations for CCFC.

●Included verification of recovered/non-recovered equipment, depreciation of equipment costs, cost adjusting in the system, and journal voucher preparation.

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