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Customer Service Accounts Payable

Port St. Lucie, Florida, United States
October 26, 2016

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Port Saint Lucie, FL *****

Phone: 772-***-****


Sales experience

Self-motivated and quick learner.

Very dependable and self-oriented.

Hard working, able to multi-task effectively.

Bilingual English and Spanish.

Excellent communication skills.

Customer service experience.


Accounting experience.(Payroll, AP/AR, Collections, full ap cycle)

Computer literate

Professional Experience

Experienced over nine years in customer services, assisting customers with problems encountered.

Experienced over seven years training staff prioritizing service to clients.

Performed successfully in highly visible positions of increasing responsibility.

Experienced over five years in Loan Modification, assisted customers with short sales, monthly payment modifications.

Managed department with 20 customer service representatives handling over 5000 customers per week.

Bi-lingual ... English/Spanish.

Oriented towards empowering others to achieve high levels. Work Experience

Accounting Assistant

11/2012 - 06/2016 Sts Components Solution Palm City, FL

Full cycle AP for intercompany vendors.

Work closely with our corporate Accounts Payable clerk .

Input credit and debits to the accounting system in support of the payables work.

Develop and maintain reports and files on the Accounts Payable processing.

Develop and maintain reports and files on asset and liability account balances.

Develop and maintain regular reports via the company's accounting system. Legal Coordinator

02/2012 - 06/2012 Hatmakers and Associates Vero Beach, FL

All legal support .

Help customers with payments and assist with payments plan.

Help lawyer with legal issues.

Call companies and collect money.

Debt Collector

07/2009 - 03/2011 Oxford Management Services Fort Pierce, FL

Assisted in loan mortgage modification and short sales. Processed up to 10 mortgage modifications per day.

Located and notified up to 250 customers of delinquent accounts by mail or by telephone, to solicit payment.

Received payment and posted amount to customer's account.

Prepared statements to credit department if customer fails to respond.

Kept records of collection and status of accounts.

Assisted people putting in right direction and help with the fustruation of been behind mortgages.

Bank Teller

01/1999 - 08/1999 Citibank New York, NY

Balanced currency, coin, and checks in cash drawers at end of shifts, and calculated daily transactions using computers, calculators or adding machines.

Identified transaction mistakes when debits and credits did not balance. Customer Services

10/1999 – 08/2000 Citibank

Listen customer questions and concerns.

Answer questions about bank products.

Follow the bank ́s procedures.

Cancel and issue bank cards.

Personal Banker

08/2000 – 03/2002 Citibank

Assisting customers in their selection of various accounts and financial Services.

Cross-selling the bank ́s products and services.

Maintaining good customer relations and referring.

Promoting business for the bank.

Assistant Manager

03/2002 – 07/2006 Citibank

Supports the branch manager by overseeing the efficient operation of the branch.

Fully knowledgeable and skilled in areas of teller, vault, safe deposit, processing and boarding DDA lines of Credit.

Enforces dual control procedures at all times.

Audits teller drawers.

Assists new teller with training.

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