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Customer Service Sales

Houston, Texas, United States
October 26, 2016

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Mark W. Minnich

***** ***** **** ****, *******, Texas 77429

Telephone: 281-***-****


I am a self-motivated professional with over 25 years of Customer Service, Sales, and Management experience. I am seeking a position with a growing company where I can better utilize my Associates Degree in Business Management.

Professional Summary

Responsible for Supervising and Training employees on policies and procedures

Work well independently and as a team member


Able to build and maintain solid business relationships with people on all levels

Proven ability to perform efficiently under stressful conditions

Responsible for providing quality sales and service, in a friendly and responsive manner

Skills and Accomplishments

Customer Service & Sales Representative

Provide quality sales and service, which included account analysis and reconciliation, in a friendly and responsive manner by possessing an advanced knowledge of various financial products and services for individual and commercial accounts.


Immediate job responsibilities focused on sales training, selling fundamental, phone and computer assisted selling, and customer satisfaction. Supervised personnel to insure all in store operations from opening to closing the store were performed correctly. Prepare daily bookkeeping and banking deposits.

Project Manager Assistant / Sub Contractor for Apex Electrical Service

Responsible for ordering and delivery of building materials to various job sites. Responsible for securing residential permits. Selected the company representative for LEED U.S. Green Building Certification Program. Assisted in electrical work for various residential job sites.

Independent Mortgage Loan Officer

Assisted in contacting new leads for potential mortgage loans. Interview potential clients to begin the mortgage loan process. Verify all borrowers' information to start the loan application process. Contacted lenders with credit scores to obtain the best interest rate. Completed all loan conditions in a timely manner.

Professional Experience

Wellborn Tire Group – Salesman July 2016 – Current Houston, Texas

Hesselbein Tire – Sales-CSR June 2015 - March 2016 Houston, Texas

Mann's Tire and Wheel Connection – Salesman June 2013 - March 2015 Tomball, Texas

Louetta Automotive – Service Writer Feb 2013 - June 2013 Cypress, Texas

Drivers Auto Repair – General Service Manager March 2012 - Feb 2013 Cypress, Texas

March 2015 – June 2015

Dovetail Builders – Project Manager Assistant Sept 2008 - Dec 2011 Houston, Texas

Royal Oaks Realty and Mortgage – Loan Officer Aug 2006 – Sept 2008 Houston, Texas

Discount Tire Company – Assistant Manager 1995 – Aug 2006 Houston, Texas


Champions School of Real-estate, Houston, Texas – Loan Officer License 2006

Texas A&M University, College Station, Texas 1987 – 1988

Ranger Junior College, Ranger, Texas – Associates of Arts Degree in Business Management 1981 - 1983

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