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Customer Service Real Estate

Gilbert, Arizona, United States
October 26, 2016

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**** *. ******** ***** – Gilbert, AZ 85234



Admissions and enrollment advisor with 20 years of experience. Exemplary skills in providing educational advisement as well as developing individual career paths leading to graduation.


Master of Arts Degree in Education, specializing in Education and Training

University of Phoenix, 2014

Bachelor of Science Degree in Human Services Management

University of Phoenix of Phoenix, 2012


*Possess high-level knowledge of allied health as well as the higher education market

*Knowledgeable in recruiting for programs in healthcare, business, education, and information


*Computer proficiency with emphasis in database management

*Management background at previous colleges. Placed in a campus director training program at

Apollo College (now Carrington College)

*Proficient in building positive relationships and maintained a referral base

*Possess competitive team spirit which encouraged to strive for the best


Real Estate Agent, Arizona Preferred Realty

Mesa, AZ

01/01/2016 to Present

*Specialize in representing clients in the purchase and/or sale of residential properties

*Expertise in negotiating for clients providing the opportunity to receive the maximum value

Admissions Representative, Argosy University Online

Chandler, AZ

05/05/2014 – 11/24/2015

*Responsible for recruiting qualified candidates for admission to the school in accordance with

state and federal accreditation and company policies and regulations

*Utilized phone contacts to secure appointments and interview activity resulting in student


*Continuous follow-up as student starts class and throughout program


*Adapted to multiple tasks and successfully met deadlines

*Continuous coaching, mentoring, and support

*Interacted effectively as a leader and as a member of a team and other departments

Enrollment Advisor, University of Phoenix Online

Tempe, AZ

05/28/2008 – 02/14/2014

*Provided prospective candidates with an exceptional level of one-on-one customer service

while helping to identify the candidate’s educational goals. Guided perspective candidate

to determine the right fit for the right program

*Assisted candidates in making informed decisions by providing ethical, timely, accurate, and

comprehensive enrollment options and program information, as well as assist candidates with

the enrollment process, including introducing the candidate to various departments

Real Estate Agent, Model Home Center

Tempe, AZ

07/18/2003 – 9/20/2008

*As a licensed real estate in the state of Arizona, primarily worked as Buyer’s Agent and

assisted Buyer in selling their current home and purchasing a new build construction.

Worked very closely with over 50 builders in Phoenix area

*Worked with Sellers and Buyers in the resale market as well

*Assisted with all paperwork, open houses, and attended closing appointments with client


*Volunteer, St. Mary’s Food Bank, Phoenix, AZ

*Volunteer, Boys & Girls Club, Phoenix, AZ

*Volunteer teaching for the Jr. Achievement organization, Mesa, AZ

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