SARAH P. FAMOSO

Blk ** Lot ** Begonia St. Antipolo Hills Subd, Brgy San Luis Antipolo City, Philippines 1870

091******** acw8ub@r.postjobfree.com

carreer objective

Looking for a long term full time job where I can apply my extensive skills and knowledge to position for which I am hired

professional summary

Accounts Payable Team Lead with 8 years of specialized experience in Vendor Master Data and Invoice Processing

Experienced in transition processes under BPO and shared services environment

Highly experienced in management and supervision of a large team in high volume Accounts Payable environment with experience of hiring resources

Extensive knowledge of concepts, practices and procedures related to Invoice Process and Vendor Master Data Process

Proficient in ERP AP system: ECC SAP 6.0

Possess W8/W9 Tax Form coding experience and substantial knowledge of using Accounts Payable tools like Optical Character Recognition (OCR), Document Flow Manager (DFM), Tungsten (OB10), Kayako, Regional Workflow (RWF), Restricted Party Screening (RPS), Readsoft, Ipaysmart

Proficient in using MS Office applications: Outlook, Word, Powerpoint, Excel, Onenote, Visio and Internet usage

Strong ability to liaise with team members, staff and company management, in a positive manner

Immense ability to plan and deliver multiple work-assignments, in a timely manner

Commendable ability to handle, mediate and resolve issues of vendors and external entities, in a successful manner

Proficient in client interaction and management

Knowledgeable in Business Process Documentation

Able to work both independently and in a team environment

Certified Trainer

Sarbanes-Oxley compliance (SOX); Internal Audit, Operational Auditing; Internal Control, Process Improvement exposure

Remarkable ability to develop and maintain professional relations in multicultural and multi-ethnic work atmosphere

Immense ability to adapt to changing circumstances and lead change

professional experience

United Laboratories Inc.

Project Employee (Invoice Process Lead - Finance), September 2016 - October 2016

Building and/or updating Standard Operating procedure for Invoice Processing Vendor Processes

Proposing process Service Level Agreements (SLA) and Key Performance Indicators (KPI) through process review and base lining exercise

Reviewing and validating Full Time Employee (FTE) headcount for Invoice Processing Vendor Team through time and motion study

Aligning propose Service level Agreements (SLA) and Key Performance Indicators (KPI) with project reviewers and stakeholders

Analyzing issues within Invoice Processing Vendor team for resolution

Identifying process improvement opportunities within Invoice Processing Vendor Team

Supporting SAP Functional Upgrade testing and training to ensure successful go live

Any other reasonable tasks that may be assigned to the Project Employee in relation to the project

Accenture Inc. / Mondelēz International Business Service AP Pte – Ltd – PH Branch

Invoice Management Team Lead, May 2015 – August 2016

•Responsible for supervising day-to-day activities for the North America Direct & Indirect Spend Invoice Management Team, ensuring that overall delivery of services is within agreed KPIs and SLAs;

•Provided direct support for the performance management and career development of the team;

•Worked with AP Manager and other AP Team Leads to identify and implement process efficiencies

•Assisted with orientation and training of new employees and provides regular feedback and coaching.

•Documented, maintained, enforced and improved AP SOX control points, procedures and standard policies

•Collaborated with other team leaders within Procurement to ensure the efficiency of the area and the Procure2Pay process & system

•Served as an expert resource or go to person within the group

•Coordinated meetings and gathered documentation for internal and external audits

•Identified, built and developed successful relationships with key business stakeholders so as to ensure effective end to end processes

•Performed other duties as required and/or directed by the AP Manager

•Wave Lead of Reversed KT transition for Invoice Processing NA from Manila Deliver Center to Delhi Delivery Center

•Reviewed process documentation and ensured that the documentation is updated

•Reviewed and released of invoices with payment R block using MRBR transaction code

Mondelēz Business Service AP Pte – Ltd – PH Branch

Vendor Master Team Lead (SAP), January 2013 – April 2015

•Handled and managed day to day operations

•Measure and report daily metrics and reports like : SLA performance, productivity of analysts, time on production, volumes, backlogs, etc

•Updated and tracked SOP ( Standard Operating Procedures) changes

•Conducted process knowledge assessments : Tests / trainings / refreshers

•Tracked changes in Vendor Master process and impact on upstream and downstream process

•Conducted One-One discussion with team members and planning their career paths

•Devised an Early Warning System (EWS) to track employee behavior and predict their likelihood of leaving

•Acted as an escalation point of Vendor Master related issues

•Analyzed error points to resolve issues

•Managed relationship with Internal departments and stakeholders to ensure smooth and speedy resolution of Invoice exceptions

•Interacted with supplier and Business Units on Vendor Master related queries

•Managed and promoted High Performance Team

•Performed the Data Owner Role in Regional Workflow Tool (RWF) Process

•Worked closely with SAP Team/Master Data Team on all issues that are related to Vendor Master Data that effect transaction execution to include the testing (pre-load) of mass changes as required

•RPS Approver (Restricted Part Screening)

•Attended/Participated in Business Partner Master Data Governance meetings

•Participated in Master Data related projects as needed

•Participated in the 1099 processing and timely updates

•Ensured that team validates W8/W9 form received either from the vendor or business units, before forwarding it to US tax team

•Worked on Project Initiatives which requires Vendor Master Guidance and participation

On shore Assignment to San Antonio, Texas for Tax Provision Project

(July 27 to Aug 10, 2013)

Accenture, Inc

Project: Oilfield Services Company

Vendor Master Team Lead (SAP), December 2011 – June 27, 2012

•Responsible for activities assigned by the Accounts Payable Manager

•Ensured both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality)

•Monitored statistics of Vendor Master Team performance and ensured that productivity and quality targets are being achieved

•Acted as an escalation point for all Vendor Master related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again.

•Communication with the client to ensure that the Vendor Master Team complies with the latest changes in the procedures.

•Developed good client relationships and good relations with the colleagues. Ability to provide assistance to the staff

•Actively seek opportunities for Continuous Improvement initiatives.

•Complied with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to

•Participated in the 1099 processing and timely updates

•Assisted in duplicate identification and data cleansing of master data loads as part of integration activities.

Accenture, Inc

Project: Oilfield Services Company

Vendor Master Junior Team Lead (SAP), September 2010 – November 2011

Vendor Master Senior Processor (SAP), April 2009 – August 2010

•Processed vendor master data requests in a timely and accurate manner, ensuring policies, procedures and SLA’s are followed

•Performed search on Client’s system for each new vendor set up request to avoid duplicate creation and advise requestor if the request would create a duplicate

•Set up of new Vendors in the system’s master file based on Client’s approved request

•Update Vendor’s information in the system based on Client’s approved request. Advised the requestor that Vendor is already created or updated in the system

•Analyzed supplier data requests to ensure they are complete, IRS compliant, meet corporate mandates such as containing mandatory ACH banking information, and that data integrity is maintained (request is not a duplicate, syntax rules are applied, etc.)

•Provided policy and procedures for required information for vendor setup and vendor information changes to requestors.

•Performed Vendor Maintenance activities in accordance with the client’s Vendor Maintenance internal control procedures. Maintaining back ups for audit trail

•Coordinated with appropriate persons to resolve issues on unreadable documents and/or questions on the request sent

•Assisted Vendor Master Processors with questions and problems related to day-to-day vendor maintenance processing. Addresses most non-routine issues

•Developed working relationships with counterparts/partner to ensure rapid research and response times

•Performed special projects as assigned by Team Lead or Manager

Accenture, Inc

Project: Wholesale Electronic Equipment and Supplies

Accounts Payable Invoice Processor (SAP), February 2008 – March 2009

•Processed PO and Non PO invoices by verifying transaction information and obtaining authorization of payment

•Investigated and processed all invoices parked by the Invoice Processor

•Analyzed vendor statements to ensure invoices are paid within contractual terms

•Resolved and researched discrepancies between payments and customer invoice. Ensured concrete documentation of all resolutions provided by POC

•Provided regular status report to the client of all issues received, pending, and resolved issues.

•Answered queries from vendor and clients

•Identified measures to enhance invoice processing and offered assistance to operation’s staff and suppliers as required.

•Maintained compliance with established policies, SOX controls and company procedures.

•Trained new employees on A/P systems, policies and procedure.

Accenture, Inc

Project: Global Transportation and Logistics Company

Accounts Receivable Collector, July 2007 – January 2008

•Handled Store Door Detention account for each customer assigned

•Contacted customers thru email and telephone to pursue payment of outstanding account balances, according to pre-defined timeframes and treatment strategies

•Conducted the thorough research, reconciliation and analysis required to resolve all account disputes and non-payment issues (i.e misapplied payments, errors in contracts, and other discrepancies)

•Ensured Accounts Receivable system data accurately reflects the latest account status, using detailed comments and collections codes (as needed)

•Communicated resolution status of account issues to customers and secure payment as appropriate

•Prepared and updated customers statement of account

•Prepared request for write off of accounts that are unworkable to collect from the Customer

•Prepared final demand letter to be sent to delinquent Customer

•Responded to clients' queries in a timely manner

education

Trinity University of Asia (Formerly Trinity College of Quezon City)

Bachelor of Science in Accountancy, March 2005

TRAINING

Basic English

March 2007

Effective Cross Cultural

April 2008

Effective Business Writing

March 2008

First Things First

February 2010

Leadership Skills for New Supervisors

February 2010

Coaching in the Workplace

May 2010

MS Excel Training

September 2010

Accenture Trainer Certification (Certified Trainer)

May 2011

7 Habits for Managers

June 2011

Effective Business Communication

August 2011

Presentation Dynamics

October 2011

Speaking Confidently

May 2014

Coaching & Feedback Workshop

May 9 & 12, 2014

OTHER INFORMATION

US Visa Holder (B1/B2), expiration due on 2023 (Multiple Entry)

REFERENCES

Available upon request

Contact this candidate