To Human Resource Department,

In response to your job position or any other positions opening, that may be available

with your company, I am enclosing a resume for your consideration.

Currently, I am seeking full time days. As my resume illustrates, I have demonstrated

strong skills and abilities. I enjoy exploring new challenges to gain experience and

knowledge in all different areas of employment.

I would welcome the opportunity to further discuss this position or any other position

in a interview.

Thank you for your kind consideration with this important matter.

Sincerely,

Sheryl Hoffman

Sheryl L Hoffman

22-Eighth Street

Moncton Nb, E1E 3E7

Cell # 506-***-****

Career Objectives…

A position in a business that will allow me to combine my leadership skills with my administrative abilities.

Skills, Abilities…

Demonstrated strong leadership skills through several year’s experience. Recognized for the abilities to resolve complaints, take directives for the satisfaction of consumers, senior managers and employees. Able to multi task, fast learner, work very well under pressure. Computer knowledge with several different systems. Proficient in Microsoft Office, knowledge in Excel.

Education…

November 1994-September 1996 Herzing Career College

Course : Administrative Assistant

June 1989 Warren Collegiate

Graduated Grade 12

Courses, Certifications…

St John Ambulance, Commissioner of Oaths,Bondable, Licensed for collections threw out Canada (NS,NB,ON,MB,SK,AB,BC), hold Branch Licenses in Winnipeg, Nova Scotia, New Brunswick. Workplace and Personal Skills (CFIB) certified, Bulling in the work place.

Work Experience

Providing Contract Services through Kelly Services for ExxonMobil Business Support Centre Canada

ExxonMobil Accounts Receivable Clerk

Customer facing: working 2 portfolios.

AR- Regional Industrial – Update accounting for past due invoices, issued mass account statements on 82 different account, send reminder for customer payments,(Monthly prevent). Handling & resolving customer complaints, credit & rebills of invoices for various issue - billing, quaintly, unit of measure, incorrect products, errors with pricing, pricing agreements. Worked with sales, customer and distributors. Reversals on invoices due to distributor errors. Updated payments, balances, and customer information.

Bulk Freight Equalization- USA Distributor business.

Investigated distributor invoices paid to a carrier, Data entered all back up documentation, sent validation request to order, to ensure product not available from distributors primary plant. Requested transportation rates from procurement. Calculated carrier invoices with procurement transportation rates. Sent all back up to sales for endorsement. Disbursed funds and credit notifications to distributors.

Accounts Recovery Corporation Operations Manager

March 2004-Feb 2014

Resolved bad debt, work closely with Consumers, Bankers, Mortgage Brokers, Credit counsellors, trustees, lawyers..

Promoted to Operations Manager in 2009 and re-located to Moncton NB,Running day to day office, payroll spread sheets. Daily growth reports and spreadsheets, Trained new hires. Meetings with Clients, Handled of petty cash. Set up Branch contest . Worked many different systems, Trained on new Client directives and legistrative laws and regulation, achieved collection target and branch target.

Jani King Commercial Cleaning

January 1997- February 2004 Manager

Managed daily cleaners and weekend cleaners, Opened new client contracts ordering supplies, stock cleaner carts and client janitor rooms, payroll spread sheets. Hires and trained new hires.

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