MEHREEN FARRUKH
Email: acw8pu@r.postjobfree.com
Mob: +92-300-***-****
DOB: May 15, 1981
CAREER GOAL:
“To work in challenging and innovative environment, leveraging my current knowledge and fostering creativity, with many learning opportunities.”
KEY PROFESSIONAL ATTRIBUTES:
Strong organisational skills, efficiently prioritising available time and resources to complete tasks individually or as part of a dynamic team
Extended communication and public speaking skills
Effectively motivate, understand and relate with people of all socioeconomic backgrounds, race and culture
Effective problem solving skills, quickly and accurately identifying issues and developing and implementing innovative solutions; maintaining a “can-do” approach
Can work under pressure without compromising results
Comprehensive technical expertise in MS Office Suite and data mining
PROFESSIONAL EXPERIENCE:
Regional Officer-Parent Relations Jan 2015 to date
Beaconhouse School System
Responsibilities:
Assist Parents / Internal Stakeholders for resolution of concerns and fostering of stronger relationships
Provide support in forwarding concerns to relevant School Head and Admissions Officer
Draw analysis on monthly reports and suggest recommendations for further improvements
Support provisions in the execution of 'Mystery Shopping' initiatives on a regular basis
Ensure the delivery of a high level of customer service within region.
Follow strict monthly reporting timelines
Provide follow-ups to Line Manager, ensuring closure in line with defined schedules, involving the School Head where required.
Assist in the execution of training needs identification for internal stakeholders.
Develop training material, engaging external vendors if required, for training execution.
Provide administrative and operational support to the Manager Parent Relations in conducting observations and collecting feedback to ensure that Parents Relations Officers are implementing best practices imparted to them.
TNA and calendar developed within timelines.
Feedback reports developed and circulated within timelines.
Lecturer (Visiting Faculty) Sept 09 – June 14
Bahria University, Islamabad Sept 05 – May 07
Responsibilities:
Deliver lectures on Introduction to Computers to Social and Environmental Sciences students
Research, develop and implement daily lecture plans specific to students’ ability levels
Collaborate with the course coordinator to arrange class presentations
Devise lecture hall management strategies to maintain respect and promote student achievement
Counsel new students about the use and importance of computers in every profession
Ask for a continuous feedback from the students about the course being taught
Conduct a two-hour lab weekly to introduce and practise MS Office suite and later evaluate the students’ learnt skills through quizzes
Prepare, maintain and update students academic records and reports
Occasionally delivered lectures on personality development
Project Coordinator Jan 07- May 07
International Maritime Conference 2007
National Centre for Maritime Policy Research-Islamabad
Responsibilities:
Literature and Presentation development on Economy, Environment, Security, Education and Technology within the sphere of Maritime Affairs
Report on Maritime Challenges & Opportunities in Pakistan
Prepared list of 400 National and International participants
Scheduled and organised the event in Karachi at NCMPR
QUALIFICATIONS:
Bahria Institute of Management & Computer Sciences, Islamabad 2004 - 05
Master of Computer Sciences (Major in Database Management System)
CGPA: 3.60/4.00
Bahria Institute of Management & Computer Sciences, Islamabad 2001 - 03
Bachelor of Computer Science (Honours)
CGPA: 3.77/4.00 with distinction Cum Laude
ACHIEVEMENTS:
Often host private live talk shows for various organizations
English Newscaster for PTV Dec 06 - April 07
Jan 09 – Sept 11
Gold Medal – BCS Honours
Scholarship (All Pakistan Merit Scholarship Test) for Bachelor’s degree conducted by the Ministry of Science and Technology (MOST) and National University of Science and Technology (NUST) in 2000.
Participated in various social and cultural events at school and college level
PERSONAL DETAILS:
Date of Birth: 15th May 1981
Languages: English and Urdu.
Marital Status: Married
IELTS band 7.0
Address: 39/B, Street # 17, Gulzar-e-Quaid, Rawalpindi.