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Customer Service Nursing Home

Location:
Cleveland, Ohio, United States
Salary:
Open
Posted:
October 25, 2016

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Resume:

Cleveland, OH, ***** Cell: 216-***-**** acw8ib@r.postjobfree.com

SHAWNTICA JEFFERIES

OBJECTIVE

A driven and passionate young professional with strong academic performance and proven field experience

PROFESSIONAL STRENGTHS

Exceptional interpersonal and administrative skills

Excellent verbal and written communication skills

Ability to work well within a team

Ability to multitask, identify and solve problems quickly

Ability to project a friendly attitude

Microsoft Word, Excel, PowerPoint, Smart Board.

EDUCATION

Community Career Training Institute, Cleveland, OH 2012

Nursing Assistance Certification

John Marshall High School, Cleveland, OH 2007-2011

High School Diploma

WORK EXPERIENCE

Eliza Jennings Detroit Are

Dietary Aide

Cook, serve residents,make sure they get there proper meal, clean,answer phones,take temperature etc

Family Dollar Detroit Ave Cleveland Ohio

Cashier July2015-Present

Provided good consumer service,stock goods, clean the store, recovery the store,sweep, mop, clean freezers, tag items, sanitize stations /check out /answer calls

help unload truck etc

St. Augustine Health Campus, Cleveland Ohio

Nutrition Assistance. Oct2014

Provided assistance to the cook in the preparation and service of meals. Assisted in arranging tray cards, loading food carts, and serving meals. Set up the dining room and served residents. Washed and stored dishes. Answered phone calls on a timely basis and provide great customer service.

Calvary Staffing, Cleveland Ohio

Environmental Service/Housekeeping, August 2012

Disinfected equipment and supplies, using germicides or steam-operated sterilizers. Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. Kept storage areas and carts well-stocked, clean, and tidy. Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines.

Franklin Plaza Nursing Home, Cleveland, Ohio

Dietary Aide, August 2008- January 2011

Performed defined work routines, using various dietary utensils, supplies and equipment as assigned by the Dietary Manager. Provided assistance to the cook in the preparation and service of meals. Followed scheduled meal and snack times. Followed Federal and State long term care regulations and Dietary Department policies and procedures. Followedcleaning schedules and perform cleaning duties as scheduled. Assisted in arranging tray cards, loading food carts, and serving meals. Set up the dining room and served residents. Washed and stored dishes.

Rite Aide, Cleveland, Ohio

Unarmed Security Guard/Alpha, Security 2012

Monitored and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. Answered alarms and investigated disturbances. Circulated among visitors, patrons, or employees to preserve order and protect property.



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