Michelle Neuman

*** ******** ** **********, ** **028 218-***-**** acw8ht@r.postjobfree.com

Qualifications for: Medical assistant and CPT

Detail-oriented, accomplished professional offers more than 7 years of experience in medical field including medical assistant and phlebotomist in a medical clinical environment. Expertly works in a team environment and on own to ensure customer satisfaction. A history of success within the clinical medical field along with experience with EPIC Program.

Areas of Expertise

Phlebotomist Medical Assistant Customer Service Training of New Personnel - Safety Practices

Selected Highlights

Implemented electronic listing through Excel for DOT/Non-DOT companies including names, addresses, phone numbers, and company contacts in Alphabetical order. This resulted in quicker look-ups and reduced waiting times by 25%

Established more efficient patient flow resulting in wait times for patients to be reduced by up to 50%.

Patients requested that I be the one to conduct blood screening and testing for seniors at a senior home due to my patience with senior patients.

Career Profile

Essentia Health Wahpeton, ND 2008 - 2015

Responsible for all duties associated with Phlebotomist. These duties included collecting fluid or tissue samples, using appropriate collection procedures. Disposing of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposing of contaminated sharps, in accordance with applicable laws, standards, and policies. Drawing blood from arteries, using arterial collection techniques. Drawing blood from capillaries by dermal puncture, such as heel or finger stick methods. Drawing blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Explaining fluid or tissue collection procedures to patients. Organizing or cleaning blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use. Collecting specimens at specific time intervals for tests, such as those assessing therapeutic drug levels. Conducting standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests. Performed EKG, and DOT Breath Alcohol testing and Drug Screen. Followed all regulated safety procedures and notified lab management should any safety concerns arise.

Education & Certifications

Currently Enrolled in South University Online, Bachelor’s Degree in HealthCare Management

Associates of Science Degree Medical Assistant, Miller Motte Technical College, Clarksville, TN.

DOT/Non-DOT Breath Alcohol & Drug Screening Certification, U.S. Department of Transportation

American Heart Association BLC for Healthcare Providers CPR and AED Certified CPT (Certified Phlebotomy Technician), through the National HealthCare Association by NHA, Inc.