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Real Estate Technical Support

Miami Beach, Florida, United States
October 25, 2016

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Melanie T. Sharpe – Williams

**** *. ******** **. **

North Bay Village, Fl. 33141



Extensive real estate and title experience

Exemplary detail-oriented organizational skills

Excellent communication skills both written and verbal

Ability to grasp new software, techniques and processes quickly and easily

Computer proficiency in MS Office (Word, Excel, and Outlook), Docnet, Team and Softpro


2015 to 2016 Sharpe Unlimited LLC

Personal Assistant

Clerical Duties

Run Errands

Interview potential employees


2011 to 2015 Alorica – Direct TV Commercial Services

Commercial Technical Support/Lodging and Institutions

Service a high volume call center for Direct TV commercial accounts

Assist customers with trouble shooting issues

Process orders for new and replacement equipment

Process payments and adjustments

Schedule service calls for customers as required

1996 – 2010 Chicago Title Company, Glendale, CA

Escrow Processor/Jr. Title Closer

10 years experience processing real estate sales and refinances from opening to closing

Order demands for existing mortgages and any other payoffs.

Process subordination agreements for second mortgages

Clear preliminary title report of any liens and encumbrances

Prepare good faith estimates on 2010 HUD form

Purchase office supplies via on-line shopping system

Generate daily and monthly control summary reports

1998 – 2010 Chicago Title Company, Glendale, CA

Notary Public (In process of converting to FL)

Public officer of the state constituted by law to notarize documents concerned with estates, deeds, power-of attorney and foreign and international business

Fully execute loan documents for the purchase of real property and refinances

1990 – 1996 Century 21 Sparow, Long Beach, CA

Real Estate Agent

Acted as intermediary between buyers and sellers of real estate

Attempted to connect sellers to buyers while maintaining a fiduciary relationship with my clients

Education: Drexel University, Philadelphia, PA

BS – Business Administration

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