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Real Estate, Mortgages, Customer Service, Lending

Fountain Inn, South Carolina, United States
October 25, 2016

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Mary F. Floyd 864-***-****

Education: Clemson University, Clemson, SC

B. S. Agronomy (Agriculture: Crops and Soils); Minor in Animal Science

Continuing Education:

Real Estate Mortgage Brokerage, Allied Schools, Laguna Hills, CA

Real Estate Licensing I & II, Wyatt Institute of Real Estate, Greenville, SC

Real Estate Property Management, USC, Columbia, SC

Primary Areas of Interest:

Sales, marketing, banking, finance, loans, lending, mortgage

Work experience:

2014 to 2016: Customer Service Representative, Check into Cash, Greenville, SC

Process payday advance loan applications and cash checks via 3rd party verification

computer entry system; make courtesy calls to customers, perform collections

activities with banks and Pay-Day Loan customers, educate customers on loan and

check cashing laws and procedures, perform check audits and Currency Transaction

Reports, deposit and withdraw 4 to 5 figures worth of currency, train online in anti-

money laundering laws/Western Union transfers, as well as create marketing materials

and market to local businesses.

2012 – 2013: Sales Associate, Carolina Carriage Superstore, Greer, SC

Sold horse harness, tack, carriages, and all kinds of equine supplies, measured and

fitted horses for harnesses and tack, provided advice and instruction on harnessing,

bitting and handling of horses, type of carriage, harness and saddle best for customer

and horse. Placed classified ads in various publications and venues; participated in

carriage demos.

2009 to Present: Owner, Real Estate Note and Property Investments, Cash Flow Express,

Greenville, SC

Started and marketed an owner-financed mortgage note sales service. Designed and

developed marketing materials; performed SEO on my web site and advertised on

various business services web sites. Published blog, searched courthouse records for

leads, made personal contact with real estate agencies, investors, and entrepreneurs,

and delivered a presentation on notes to Upstate Carolina Real Estate Investors’

Association. Presented information regarding notes for sale to investors, and followed

up with bids to sellers. Located bargain properties for cash buyer investors and

wholesaled these properties to them, and then brought retail buyers for investors’


2008 to Present: Owner, Mary Floyd’s Pet Sitting Service, Greenville, SC

Started, advertised, and performed pet care service for in the pet owner’s home

including but not limited to: verify Rabies vaccinations; feed, water, walk/exercise,

medicate, brush, play with, clip, and clean up after pets (including dogs, cats, birds,

chickens, guinea pigs, rabbits, and horses). Give general pet care advice, training

Page 1 of 3 Mary Floyd Fountain Inn, SC 29644 864-***-**** January, 2016

Mary F. Floyd 864-***-****

tips and suggestions when appropriate. Designed flyers and business cards to

distribute by making personal contact with area vet offices.

2000 – 2008: Receptionist, Barkingham Palace Pet Hospital, Greenville, SC

Handled 2 to 3 phone lines, scheduled appointments (doctor, technician, surgical,

drop-off and grooming appointments), boarding reservations, received and retrieved

boarding/grooming animals, filled prescriptions, closed and balanced books at days’

end and prepared bank deposits. Faxed medical histories and tracked coupon reports

to product companies, and prepared next day’s appointment schedules and filed.

1996 – 1999: Retail Merchandiser, The News Group, Greenville, SC

Installed, arranged, and maintained displays and inventory of books, magazines, and


1993 – 1996: Special Deputy/Process Server, Greenville County Sheriff's Office, Greenville,


Verified addresses using maps and directories, located defendants and served civil

legal documents and testified to that in court.

1992 - 1993: Sales Associate, Belk Simpson Department Store, Greenville, SC

Sold ladies' dresses, provided customer service, checked in new merchandise and

logged into records, arranged racks, attended sales training classes, took inventory,

made refunds/credits, wrote alterations orders and new tags, kept customer contact

book, promoted charge applications.

1991 – 1992: Medical Courier/Lab Assistant, Q. A. L. / R. L. A., Greenville, SC

Picked up and logged biomedical specimens, prepared test slips,

inventoried/ordered/purchased supplies, plotted test controls, checked off test reports,

provided customer service, and wrote Medicare requests for payment, marketed in

Business/Trade Show, and trained replacement courier.

1989 – 1991: Co-Owner, Animal Tracks Gift Store, Greenville, SC

Analyzed business opportunities, investigated location sites, negotiated lease,

selected/ordered/purchased/arranged/inventoried merchandise, implemented public

relations/promotion program, distributed informational materials; performed sales and

customer service.

1990 – 1991: Landscaper, Great Outdoors Landscaping Company, Easley, SC

Pruned, fertilized, watered, potted, arranged, counted, tagged, and planted variety of

plant materials, laid out irrigation pipe and created plans for planting areas, repaired

outer skin on greenhouses to be wind-tight, and ran tractor.

1988 – 1988: Real Estate Agent, Coldwell Banker Realtors, Tryon, NC

Page 2 of 3 Mary Floyd Fountain Inn, SC 29644 864-***-**** January, 2016

Mary F. Floyd 864-***-****

Solicited customer listings/contracts, wrote ads, conducted home/acreage tours,

photographed property, made referrals, and researched deeds in courthouse records.

1980 – 1981: Assistant County Supervisor, Farmers' Home Admin./USDA, Gaffney, SC

Prepared loan applications for rural housing and farming programs, inspected and

appraised existing housing and new home construction, traveled to farm loan

borrowers and inspected their chattels and crops.

Security clearance: Background check for Check into Cash, Sheriff's Office, and FmHA, Civil

Service grades: GS 5/7 for FmHA

Volunteer experience:

Earth Day Keep America Beautiful and Reedy River Cleanup, Earth Day Household

Hazardous Waste Collection Day, HALTER, Inc. Horseback Riding for the

Handicapped Vol. Coordinator, 4H, Horse Club Leader, Spartanburg Horsemen's

Assoc. Treasurer, Greenville SC area Animal Rescue groups Volunteer

Interests and activities: Member of Upstate Carolina Real Estate Investors’ Assoc. (UCREIA),

Connected Investors of Greenville, SC, and Main Street Chamber, real estate

investing, environmental and wildlife conservation, animal welfare, horseback riding

and driving, computer, horticulture, reading; past member of: Honor Society of Alpha

Zeta, GreenPeace, Humane Society of the U.S., National Wildlife Federation, Nature

Conservancy, Sierra Club, and World Wildlife Fund.

Page 3 of 3 Mary Floyd Fountain Inn, SC 29644 864-***-**** January, 2016

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