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Housekeeping Director

Ocean Township, New Jersey, United States
October 25, 2016

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Kenneth Mattia

**** ****** **** ***. *-A Home: 732-***-****

Ocean, NJ 07712

Director of Environmental Services

Management ■ Budgeting/Cost Control ■ Human Resources ■ Policy Development

Proven leadership qualities; able to direct, motivate, and supervise personnel to achieve maximum productivity.

A track record of increasing operational efficiency through the development of innovative processes and systems; ability to minimize expenses by researching, selecting and negotiating with vendors.

Able to establish priorities, manage multiple projects simultaneously, and perform well under pressure.

Versatile and results-oriented with excellent communication, analytical, and problem-solving abilities.

Professional Experience

MANOR CARE, Mountainside, NJ 2014 - Present

MADISON CENTER, Matawan, NJ 2005 – 2014

VICTORIA HEALTH CARE, Matawan, NJ 2002 – 2005

Director of Environmental Services

Responsible for the overall management and coordination of central supply, housekeeping, laundry, admissions, discharges, and inventory control functions for a 104 room, 183-bed long-term, sub-acute and Dialysis Center facility.

Create and implement operational policies and procedures to optimize efficiency and productivity in all areas.

Supervise and direct activities of 28 employees to ensure that operational objectives are achieved; plan and conduct in-service workshops and new hire orientations; interview, evaluate, and hire employees.

Formulate and administer annual environmental services budget; purchase and maintain supplies.

Establish and maintain a clean, orderly environment dedicated to providing optimal levels of service to residents.

Organize and coordinate Safety and MSDS functions for all departments throughout the facility; maintain records of monthly meetings and hazardous waste records.

Key Accomplishments:

Achieved a significant reduction in operating expenses through detailed cost analysis, competitive purchasing, and negotiations with vendors; implemented cost control programs for all internal departments; reduced supply budget 35% by restructuring vendor base; reduced payroll costs by 7%.

Increased employee morale, productivity, and retention by establishing a team environment and maintaining open lines of communication with staff; reduced call-outs from four per week to four per month.

Played a key role in increasing operational efficiency through the development of new processes and systems; wrote a policy and procedure manual in accordance with company standards and JCAHO requirements.

GATEWAY CARE CENTER, Eatontown, NJ 1996 – 2002

Director of Environmental Services

Planned, coordinated, and directed day-to-day housekeeping, laundry, central supply, security and maintenance operations for a180-bed long-term and sub-acute care facility; provided supervision and training to 28 employees.

Developed budgets, purchased supplies, coordinated human resource functions, and developed new policies.

Key Accomplishments:

Improved internal organization and overall efficiency through the development of new processes and systems.

Contributed to increased quality by restructuring work assignments, retraining staff, and implementing strict standards and controls; evaluated productivity to identify deficiencies and develop corrective action.

Reduced supply costs by analyzing purchasing operations and existing agreements with vendors.

Prepared facility and instituted new systems, which resulted in successful JCAHO and state surveys.

Prior Experience

Housekeeping & Laundry Consultant

Manor By The Sea, Elms Of Cranbury, Manahawkin Nursing & Rehab, and Liberty Manor.

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