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Customer Service Microsoft Office

Los Angeles, California, United States
October 25, 2016

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P: 323-***-**** E:


Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access) 2007/2010/2013

Knowledge of and experience with corporate mailroom procedures

Good customer-relations/customer service background

Extensive experience with data entry and general clerical duties EXPERIENCE

May 2015 - May 2016 Jenesse Center, Inc. Los Angeles, California Client Services Representative

Provided support to clients who had received treatment from the Jenesse domestic violence prevention and intervention program

Assisted clients with all aspects of the program's induction process, including relocation and transfer of property

Coordinated office repairs and prepared facilities for occupancy

Performed basic electrical work and determined when a electrician was required

Dismantled and installed furniture

Transported goods or equipment as assigned

Performed immediate cleaning duties necessary to maintain a clean facility September 2005 - July 2010 Pitney Bowes Management Services Los Angeles, California September 2000 - January 2004

Administrative Specialist

Processed high volumes of metered mail by hand, and using a mail pre-sorter machine

Bundled, labeled, and routed sorted mail to designated areas depending on destinations and according to established company procedures and deadlines

Operated computer scanning equipment, addressographs, mimeographs, and optical character readers.

Managed the firm’s internal documentation including electronic filing, indexing, retrieval, and storage of highly confidential information

Trained new employees on OPUS filing system

Responsible for setting up and breaking down conference rooms for executive meetings and training sessions.

Ordered office supplies and equipment for the general office. January 2004 - January 2005 Gibson, Dunn & Crutcher Los Angeles, California Administrative Assistant

Answered phone calls, forwarded messages, confirmed customer appointments, and scheduled meetings for attorneys

Converted physical, and digital case files (Word documents) into PDF files with custom letter headings

Responsible for performing backups of all digital media including confidential case files

Received, sorted, distributed and metered all U.S and interoffice mail 2 P a g e

August 1989 - September 2000 Sullivan & Cromwell Los Angeles, California Office Services Assistant

Received, sorted, distributed and metered all U.S and interoffice mail.

Provided administrative services to attorneys by copying documents, and retrieving office supplies.

Managed all courier transactions (FedEx/UPS).

Maintained inventory logs of all office supplies.

Responsible for conference room set up and clean up, including maintaining the conference room schedule.

Assisted in preparing offices and workstations for new hires. EDUCATION

2010-2012 Crimson Technical School Inglewood, California

Airframe Powerplant Technician

1986 Alain Leroy Locke High School Los Angeles, California


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