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Manager Food Service

Aston, Pennsylvania, United States
October 25, 2016

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Robert J. Gendaszek

*** ****** ****** ***

Aston, PA 19014-1455

484-***-**** (Home)

484-***-**** (Cell)


Professional Profile

Seasoned Food Service Manager with 30 years of dynamic experience and a track record of improving customer satisfaction.


QVC, Inc. – September, 1993 – September, 2016

Manager of Dining Services – March, 2013 – September, 2016

Oversaw all site cafeterias in the United States

Prepared budgets and forecasts

Traveled quarterly to each cafeteria site

Conducted employee round table meetings

Built a client relationship with Eurest Dining Services

Reviewed employee cafeteria surveys

Assisted with design and opening of site cafeterias

Conducted 1:1 meetings with team members

Monitored all Repairs and Maintenance for each cafeteria site

Set-up employee events companywide for catering

Supported corporate functions

Engaged employees with dry cleaning and car wash services

In-house Food Service Manager – September, 1993 – March, 2013

Managed twenty-five employees

Catered all events for conference rooms and show guests

Feed over 11,000 employees each week

Sales $2.2 million per year

Seven day a week operation – open 364 days

Reviewed all team members

Two site cafeteria operation in West Chester

Controlled inventory and budget costs

Developed catering and assisted with weekly cafeteria menus

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