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Customer Service Manager

Houston, Texas, United States
October 27, 2016

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Chataqua Lofton

Houston, TX 707-***-****

Objective: To obtain a position by utilizing my skills and knowledge to enhance the overall effectiveness of company.

Experience: City of Houston Houston, TX

Customer Service Manager 1/2014 to Present

Greet customers, politely assist customer with questions and or concerns in a timely manner

Clean in and around airport, terminals, thoroughly scrub and clean bathrooms, vacuum and free of debris.

Prioritizing safety at all times.

Hampton Inn and Suites by Hilton Houston, TX

Kitchen manager, Front desk personnel, Housekeeping 10/2015 to Present

warmly greet acknowledge all guest who enter.

Contributed to setup and preparation and presentation of all foods and beverages served guest.

Take and order inventory.

Review reservations, special request, reassign rooms answer queries regarding service charges, breakfast, and travel directions etc.

Stock carts, strip rooms, replace cleans linens, inventory, vacuum, dust.

Murphy Industrial Warehouse Personnel

Houston, TX 8/2013 to 1/2014

Assisted customers in person via phone.

Described and explained details and cares of merchandise.

Loaded and unloaded pieces into boxes shipment.

Moves freight, stock other materials to and from storage and production Ares by pallet jacks or forklift.

Maintain a clean warehouse in compliance with OSHA standards.

Safety Supervisor Safety Supervisor

Benicia, California 2/2001 to 07/2013

13 years of promoting and providing safety.

Inspected projects sites to monitor OSHA standards and state sanitation standards.

Inventory manager

Worked project sites during construction to monitor safety and progress of contractors, explained the use of safety equipment and how to use it properly.

Education: Winters High School Winters, California

General Studies 1998

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