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Customer Service Medical Assistant

San Pablo, California, United States
October 27, 2016

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*** ***** **** ****** ********, CA. *****


Renita R. Brothers

Responsive Medical Assistant who thrives in delivering compassionate and efficient care in a fast-paced environment. Outstanding ability to connect with patients, working collaboratively with care teams at all levels and stay well-informed with all current standards and best practices.

Professional Summary

Work Experience

Core Qualifications


• Micheal Di Giacomo D.P.M. Oakland CA. 2007-Present Intern Office Manager

Greeted 45-50 patients daily, prep exam rooms, and assessed record vital signs. Assisted physician on workers compensation.

Contacting insurance companies for patients’ benefits. Schudle all surgeries in office and outpatient..

• Shine-Nee Tang M.D. Berkeley, CA. March 2006 – April 2006


Responsible for maintaining patient records and chart pulling, urinalysis, blood grouping, phlebotomy, pharmacology injections, checking vital signs. Providing front office support.

• Cardiac Network San Francisco, CA. August 2006 – 2007 EKG Technician

Monitored patients heart rate, served as administrative office support, customer service, and phone receptionist.

• Clinical and adminstrative expertise

• Exceptional Verbal and

Written Communication skills

• Proficient with EMRS Tracknet

• Maintain patient files

• ICD-10 Billing

• Medical Assistant Diploma 2006

Western Career College, Emeryville, CA.

Awards Certificates


• Cardiopulmonary Resuscitation (CPR)

Western Career College, Emeryville, CA.

• Cardiopulmonary Resuscitation (CPR)

Safety Training Seminars, Berkeley, CA.

Available Upon Request

• Dressing change

• Surgery Scheduling Coordinator

• X-Rays


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