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Executive receptionist and administrative support personnel

Riverhead, New York, 11901, United States
October 26, 2016

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**** ***** ***** ****, **** Marion, NY *****

Cell: 631-***-****


Dedicated and focused Senior Receptionist and Administrative Support Professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and hardworking with a drive to succeed.


Meticulous attention to detail



Mail management

Dedicated team player

Professional and mature

Strong interpersonal skills

Time Management



Demonstrated proficiency in telephone, e-mail, fax, administrative tasks and front-desk reception within high-volume environment.

Acadia Center (formerly Riverhead Care Center for Nursing and Rehabilitation) – Riverhead, NY

March 2016 - Present

Receptionist (part-time)

Greet and advise family members and friends to sign in and direct to residents wing and room.

Create admissions folder, labels, armbands and welcome letter.

Answer phones, transfer calls and answer questions pertaining to residents or facility.

In charge of supply distribution and inventory.

Be aware and cautious of residents whereabouts pertaining to entrance of facility and supervise ambulette when picking up or returning resident.

Assist in scanning documents for business office.

In charge of shutdown for lobby, front desk organization and resident safety.

LIF Industries Long Island Fireproof Door-Port Washington, NY

2011 - 2014


Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries; screening and transferring calls to appropriate individual.

Maintained safe and clean reception area by complying with procedures, rules, and regulations.

Input orders for Home Depot Department into AS400 system.

Assisted Finance Department which included collating, scanning and distribution of invoices via e-mail system.

Edited and proofread Excel spreadsheets for accounting department.

Opened heavy incoming mail, FedEx and fax distribution; outgoing mail and maintenance of postage machine.

In charge of receiving, stocking and distribution of office supplies as well as coffee inventory.

Colliers International (formerly Sutton and Edwards)-Lake Success, NY

2006 - 2010


Answered heavy call volume and greeted clients.

Typed letters, memos and proposals.

Prepared mass mailings, stuffing envelopes and labels.

Updated database and broker contacts.

Provided general office support with a variety of clerical activities and related tasks.

Cheryl Bonacum Page 1 of 2

Lizardos Engineering Associates, P.C.-Mineola, NY

2000 - 2005

Technical Aide/Administrative Assistant

Typed specifications, letters, memos, reports, punch lists, change orders and miscellaneous correspondence.

Answered heavy phones, gave directions and transferred to appropriate employee and greeted clients while notifying employee.

Ordered, managed supplies and organization of supply room.

Sorted deliveries and mail to recipients.

Scheduled technical seminars with vendors and organized lunch catering.

Standardized department filing system to increase efficiency.

Processed overnight packages and mailings.

Supervised company cars and fielding equipment. Supported President with calendar.

Auto Finance of America-Mineola, NY

1998 - 2000

Administrative Assistant

Answered phones and greeted customers.

Documented tracking for advertising purposes.

Organization of funding packages for central office and banks.

Obtained payoffs and insurance binders for all loan officers.

Supported Branch Manager with performing multifaceted general office support.

Superior Bank, FSB (formerly State-Wide Capital)-Uniondale/Lake Success, NY

1988 - 1998

Funding Coordinator

Customized and coordinated funding packages for approved customers.

Processed monthly and daily reports for managers.

Supported underwriters and loan officers in customizing package and prepared paperwork for warranties.

Secretary to General Office Manager

Updated canceled, rejected and funded files.

Maintained reports for managers.

Coordinated travel arrangements.

Oversaw post-mortgage documentation.

Typed memos and letters.

Secretary to Commercial Lending Manager

Organized files and forwarded to banks for funding.

Clerical duties included copying, faxing, and answering phones.

Typed memos and letters.

Clerical Secretary

Oversaw reporting of all loans to government agencies and coordinated reports between four branch offices.

Lead tracking, processed and inputted leads into customized computer application.

Mailed out marketing letters.

Receptionist duties; set up voice mail boxes and trained new employees on use of phone system.

Updated mortgage rate sheets

Assisted Human Resource Department with special projects.


Answered phones and greeted customers.

Assisted in receptionist duties throughout length of employment.

Trained all new receptionists and trained all employees on use of phone system.

Computer Skills: Word, Excel, Outlook and Access

AS400, WordPerfect, RATA Associates HMDA Reporting Program, WordPerfect Informs, Smart Alx Credit Reporting Program, SRX VisionPhone, Mitel Phone System, Avaya Phone System, Freiden-Alcatel Mail Machines.

EDUCATION: The State University of New York General Liberal Arts (AA) Degree


Garden City, NY

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