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Electronics technician

Great Mills, Maryland, United States
October 26, 2016

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***** ******* **., ***** *****, MD 20634

240-***-**** /

“Fred Warren was under my supervision for several years. He is a team player with a high energy level. He always completed jobs on or before objectives for job completion. Fred is a very bright technician and was available for overtime if needed. It is my belief that he would be an asset to any organization.”

Joseph Purcell, Retired Verizon Supervisor


Hard working, dependable and flexible telecommunications technician with strong critical and strategic thinking skills seeking position where my dedication and expertise will ensure high quality maintenance and efficient trouble-shooting. Qualifications include:

Responsible and follows direction accurately; adapts easily to changing situations

Proven ability in successful project completion within time/budget constraints

Expertise in implementation of technology-based solutions

Thrives in fast-paced work environments; skilled in multi-tasking

Resourceful problem solver with excellent organizational ability

High-level understanding of telephony and electricity

Dedicated to exceptional customer service


Central Office Technician, Verizon, Lexington Park, MD (1999 – 2016)

■ Provided full-range of technical support that included: installations, performing routine maintenance, analyzing defects, tests, adjustments, repairs and maintains for complex equipment such as switching systems, circuit equipment, network terminal equipment and data/digital equipment using electrical and or electronic measuring devices ■ Updated work and maintenance logs through WFA and FOMS databases.

■ Worked inside a central office (CO) to install, remove and maintain the complex switching and routing equipment used in voice, video, fiber optics and data telecommunications networks ■ Responsible for the provisioning and maintenance of Central Office equipment including, but not limited to subscriber loop carrier systems, DSL, POTS, digital and optical muxes ■ Worked on various styles of mainframes which required proficiency using several types of wire connecting techniques, including soldering, wrapping, and punch down. Occasionally required to harness/unharness equipment wiring in order to effectively troubleshoot.

■ Worked on cell, circuit, radio and network terminal equipment ■ Scheduled and performed software back-ups and updates ■ Removed and/or replaced connections on wire distributing frames ■ Performed turn-up, acceptance, installation and provisioning of DS1 & DS3 (or higher) ■ Maintained batteries, rectifiers and fuse alarms in central office power plants ■ Placed and tested fiber optic cable.

■ Operated equipment for testing and repair including several versions of the T-Berd test set

■ Expertise in data systems (IP, LAN/WAN, optical, Ethernet), DWDM timing and synchronization switching and routing, IP addressing & routing ■ Advanced networking (VPN, ATM, SDH, MPLS, Wireless, SS7, SONET) ■ Working knowledge of digital central office equipment as well as fiber optic DWDM systems, soft switch, and IP/Data networking, especially Brocade experience ■ Basic electrical (AC and DC) knowledge.


Howard University, Washington, DC (August 1989 – May 1992) Completed 70 credits towards a Bachelor’s Degree in Marketing TESST Technology Institute, Beltsville, MD (March 1997– December 1998) 18 month Electronics Certificate (President’s Club Member) Maintained an A average throughout the whole program.

Manhattan High School, Manhattan, KS (August 1985 – May 1989) High School Diploma, May, 1989

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