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Project Service

Cincinnati, Ohio, United States
October 26, 2016

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*** **** ****** **.

Cincinnati, OH 45245


Phone: 513-***-****

A multi-talented individual with more than 40 years of experience in project leadership, system implementation, process improvement, operations management, business analysis, and consulting.

Managed projects to install and upgrade billing and support systems. Assisted in the development of standardized implementation methodology.

Managed a project to assist in the development of a call center to service a cell phone provider in Toronto Canada.

Managed the construction of a church using volunteer and professional labor.

Managed teams that developed and implemented new service products that contributed significant amounts of revenue to Cincinnati Bell.

Served as principal billing consultant on a project to study the modernization of the state owned telephone company in the Czech Republic.

Various assignments at Cincinnati Bell including managing more than 150 people in the Residential Call Center and managing Data Center Production Operations in a 24/7 environment.

Prepared tax returns for individuals, sole proprietors, gifts, and trusts.

Managed field operations in eight counties in southern Ohio for the U. S. Census Bureau during the most recent decennial census. This included hiring, training and supervising more than 1,000 people.

President Local Homeowner’s Association.

Member Board of Directors of Southeast Ecumenical Ministry (SEM) Manor. This is a low income, senior citizen housing facility in Anderson Township, Ohio


September 2009 – September 2010 U. S. Census Bureau

Clermont Local Census Office

Detroit Region

2007, 2008, 2009, 2010 Ann Kuntz, CPA

Tax Seasons Cincinnati, OH

May 2002 – November, 2005 Church of the Good Samaritan

Amelia, OH

December 2001 Retired

October, 2000 – November, 2001 Portal Software

Cupertino, CA

January, 2000 – October, 2000 Evolving Systems, Inc.

Englewood, CO

March, 1997 – December, 1999 Cap Gemini Telecommunications

Denver, CO

September, 1996 - February 1997 Cincinnati Bell, Inc. at SPT Telecom

Prague, Czech Republic

June, 1996 - August, 1996 Keane, Inc. at Excel Communications, Inc.

Dallas, TX

February, 1969 - February, 1996 Cincinnati Bell Telephone

Cincinnati, OH


1967 BA - Business & Economics

MacMurray College

Jacksonville, IL

Various graduate level courses in accounting, system development, project management, and marketing.

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