Sereena Goodin
acw82q@r.postjobfree.com
**** ********** **** **** #***
Arlington, TN 38002
EDUCATION Bachelor of Business Administration, magna cum laude, Dec 2013
University of North Alabama, Florence, AL
Major: Computer Information Systems
GPA: 3.87/4.0
Associate of Science Degree in Pre-Computer Science, May 2010
Northwest Shoals Community College, Muscle Shoals, AL
GPA: 3.75/4.0
COMPUTER &
ORGANIZATIONAL Software Development: Java, C++, Visual Basic, .NET
SKILLS Web Development: HTML, CSS, JavaScript, PHP, jQuery, Search Engine Optimization, Google Analytics, WordPress, SharePoint
Database Management: MySQL, MS Access
Project Management: MS Project 2010, PMI Project Management Methodology
Microsoft Office: Word, Excel, PowerPoint, Visio, Project
Writing & Editing: Effective UNA projects and work experience with Technical Writing, Editing, and Documentation
Hardware: Dell, IBM, HP
Organizational: Successful leadership in both face-to-face and virtual IT project team environments, Multi-task oriented
Communication: Effective Written, Oral, & Presentation Skills, Interpersonal Skills, GoToMeeting, Prezi, Lucid Chart
CERTIFICATIONS Microsoft Office Specialist (MOS): Access 2010, August, 2012
Certified Associate in Project Management: CAPM, April, 2014
GS-Level 7, December, 2013
RELEVANT
EXPERIENCE Technical Writer, Thomas & Betts, June 2015- July 2016
Wrote the Standard Operating Procedures (SOPs) for JDA Warehouse Management System (WMS)
Prepared Training Guides for Employees/Users
Modified existing and created new Job Aids for current (MARC) system and for new (JDA) WMS
Coordinated and lead user training and testing
Interviewed users and supervisors to understand their WMS needs
Worked with cross-functional team which included members of JDA, McGregor Partners, and T&B management staff
Assisted MARC support team in testing the JDA software
Insured that new SOPs enhanced Quality Department standards
Updated Safety Department visual aids and instructions
Helped to keep optimism among the users and testers
Webmaster Intern, Global Special Effects, January 2014 – March 2014
Maintained ten active websites for diverse, dynamic company
Designed and created website for recently acquired company
Generated, revised web pages and modified settings of websites
Analyzed site traffic
Managed user access to rights within website areas
Corrected broken links and ensured that photos appeared properly
Tested different browsers to ensure different types of computers could properly view websites
Website Development Project, Tuscumbia Redevelopment Authority, May 2013 - Present
Assisted PM and team with the development of the Scope Statement, Business Case, Project Charter, Work Breakdown Structure (WBS), Roles & Responsibilities Matrix, Quality Assurance Matrix, and Risk Register
Researched and analyzed website design and mobile application methods to identify needs to ensure correct project deliverables
Involved in the creation and updating of the Project 2010 file to provide an on-going summary of project status
Assisted with the creation of the necessary HTML and script methods for the website and mobile application
Served as the communication liaison for the project, effectively collaborating with team members and project manager
Researcher/Writer Intern, Fairfield Technologies, Jan 2011 – Jul 2011
Selected for one semester internship out of many candidates, internship was extended beyond the semester for an additional three months
Researched several aspects of software systems and applications to identify potential customers within the federal government for these systems and their respective requirements
Consistently produced research-based documents with prose analysis, summarizing findings in both text and spreadsheet files
Demonstrated the ability to edit files in a manner that increased the accessibility of the research findings as the volume of information grew over the task life cycle
Re-oriented the research and outcomes presentation style based on comments received week to week from supervisor on the submitted reports
HONORS AND UNA Academic Achievement Award, April, 2014
ACTIVITIES Sigma Alpha Pi Leadership Society, 2013
Delta Mu Delta Honor Society, 2012
Phi Kappa Phi Honor Society, 2011
UNA Chapter of Association of Information Systems, 2011-2013
Phi Theta Kappa Honor Society, 2010
NWSCC Scholastic Honors in English, 2010
President’s List, 2009-2010
Who’s Who Among Students/ American Universities and Colleges, 2009