VERA WRIGHT
*** ******* ****., *** ***, Houston, TX 77007
acw7zd@r.postjobfree.com
PROFILE:
A detail-oriented hospitality professional with a passion for sales and catering with more than 5 years of experience
CORE COMPENICIES:
Exceptional sales and leadership skills
Event planning and coordination
Strong knowledge of the events management industry and competition
Customer service support
Excellent communication and coordination skills
PROFESSIONAL EXPERIENCE:
Houston’s Event Center (Houston, TX) December 2014 – February 2016
Corporate Event and Wedding Coordinator
Create proposals and program decks from business leads, as well as seeking out new corporate business and opportunities
Sold over $600,000 in corporate sales
Preparing corporate holiday packages to send out to current and potential clients
Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Attend community/social events and industry meetings
Participate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as required
Work with catering team on day-to-day to organize and execute on-site events
Column-A Event Facility (Houston, TX) October-2010 – July of 2014-Closed
Sales and Catering Director
Direct a staff up to (30) employees responsible (kitchen, banquet and day-of-event coordinators)
Increase sales to meet budgeted sales plan
Plan menus, orders, and deliveries with customers and use the opportunity to utilize suggestive selling techniques and reinforce Column-A’s quality products and services
Maintain on-going contact with catering customers through thank you letters and follow-up calls seeking feedback on catering orders and requesting referrals
Effectively demonstrates required account management techniques to ensure ongoing support of the customer and gain repeat orders
Resolve customer complaints by investigating problems, developing solutions and making recommendations to Sales Team Leader, Director of Operations, and Area Managers
Manage the sales cycle, quotas, customer follow-up and service requests for all customers
Selected Accomplishments:
Increased new business by 100%
Increased sales from 2010-2014 by 80%
Maintained Client Relationships, for repeat business
Received appreciation award from the YMCA in 2012
Received appreciation award from the National Women of Achievement in 2012
Brady’s Landing-Specialty Restaurants (Houston, TX) October-1998– October- 2010
Sales and Catering Manager
Negotiated all aspects of the catering sales contract, to include F&B pricing and other specific services
Prospecting, cold calls/warm calls on a continuous basis, setting appointments with prospects, making sales presentations, following up, closing sales, and maintaining good relationship with clients
Built in-house relations with various hospitality industry professionals, local businesses, hotels, and concierges.
Researched and followed up on new business development opportunities in a timely fashion.
Attended industry events as they relate to potential business
Coordinated with vendors on event timing and event order
Assisted the management team in coordinating all Front of House operations, including floor support as necessary
Selected Accomplishments:
Number one sales manager throughout specialty restaurants for 7 years
Sold $1million in sales for multiple years
Computer Skills:
Microsoft Word, PowerPoint, Excel and Catermate
Education:
Houston Baptist University, Houston TX
Bachelors of Science in Nursing