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Operations, banking

Tamil Nadu, India
October 24, 2016

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Niran Pozhiyil

Contact: +91-984*******

Assignments in Banking & Financial Product with an organization of repute. EXECUTIVE SUMMARY

ð A dynamic professional with 8 years of rich experience in Retail Banking, Sales, Business Development and Foreign Exchange.

ð A keen planner, strategist & implementer with demonstrated abilities in devising business operations for accelerating the business growth.

ð Handling High Net Worth customers of the Bank.

ð Retention of client in long aspects, promoting all product offer by Bank ð A keen communicator with excellent analytical & interpersonal skills with the ability to grasp new concepts & utilise them in a productive manner


Marketing / Business Development

ð Managing the sales and marketing operations for promoting products and accountable for achieving business goals and increasing sales growth.

ð Formulating strategies & reaching out to the unexplored market segments for business expansion ð .Selling of Investment products like Mutual Fund, Insurance & Current account & Saving account ð Providing a systematic retail network planning, exploiting market opportunities at low cost and establishing competitive intensity, achieving long-term volumes, market share and ensuring profits. Banking Management

ð Handling HNI Client Profile, Client Account Management, Investment Analysis, Banking Operation ð Maintain the client profile for future better prospects ð Wealth Management of clients

ð Large Transaction Report


Since Feb 2016 with ICICI Bank Ltd as a Branch Deputy Manager Proflie - Branch operations Manager

Monitoring overall retail branch operations

Deligating staffs

Facing audit

Authorising branch cash and no cash operations

Since Feb 16th 2012 - Jan 2016 with HDFC Bank Ltd as a Deputy Manager Role handling – HNW client segment

ð Banking Operation

ð Deepening of Client portfolio

ð Acquisition of HNW Client

ð Wealth Management

Profile – PB Welcome Desk

ð Achieve sales targets and provide Customer service ð Day to day operations at the branch.

ð Relationship Management for Portfolio customers

ð Responsible for Cross Sell & enhancing relationship with customers ð Servicing Walk - in customer.

ð Documentation for Account opening, Fixed Deposit etc Debit Cards issuance. ð Generation of referrals from internal database

ð Customer acquisition & cross sell to walk in customers ð Report Generation & filing.

Profile – Personal Banker .

ð Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships.

ð Profiling Customers and provide financial products to meet customer needs. ð Ensuring the highest levels of service to the High Net Worth customers. ð Providing Financial planning and Investment Advise ð Achieving set Forex targets

ð Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards, Online trading etc.

ð One point contact for all requirements of High Net Worth customers in the Branch . ð Acquisition & Servicing of High Net Worth customers ð Deepening of existing Current account & retaining accounts. 20th February-2008 – FEB 2012 Thomas Cook (India) Ltd – Foreign Exchange and Leisure Travel

ð Driving Sales through the Shop and Travel Agent, growing the business ð Manage day to day Leisure Travel Operations

ð Ensure highest levels of customer service in every transaction ð Maintain checks and controls as per internal / external guidelines ð Maintain all registers, records, documentation and timely completion of Front Office System activity ð Branch MIS

ð Initiating and managing sales neighbourhood promotion activities in the residential and corporate belts. ð Establishing mutually beneficial tie-ups with high end outlets in the area in order to increase sales and visibility.


ð Delivered 32% growth to the company in my territory as compared to last year sales ð Successful of completing 106% achievement of second quarter Target set by the Company 8th January2007-4th February2008 with STIC TRAVEL PRIVATE LTD, Hyderabad as Sales Executive ð Visiting all travel agencies and Corporate Clients with regards to Airlines Tickets, FIT packages, Foreign Exchange and Travel insurance across the Hyderabad. ð Meeting major Overseas Educational consultancies with regards to ISIC cards, Foreign Exchange and Travel Insurance

ð Visiting major international schools for giving presentations about STA Products and ISIC Cards. ð Organizing and conducting various promotional activities for STIC TRAVEL PRODUCT Accomplishments:

ð Successful Completion of Individual Targets

ð Delivered 17% sales growth to the company in my territory as compared to last Year. CERTIFICATIONS

ð NISM Certification in Mutual funds


ð Technical Skill

o SQL Queries - Basic

o Flex cube Operation, Ms Office

o CRM Next


MBA (2005-2007) : Pondicherry Central University, Pondicherry. B.Com. (2002-2005) : Mahatma Gandhi Govt. Arts College, Mahe, Pondicherry Intermediate (1999-2001) : VHSE, Govt. Vocational Higher Secondary School, Calicut, Kerala.

Xth Class (1998-1999) : Jawaharlal Nehru Govt. Higher Secondary Mahe, Pondicherry. PERSONAL DETAILS

Date of Birth : 07th Sept 1983

Father Name : Narendran MM

Languages Known : English, Malayalam, Hindi and Tamil Marital Status : Married.


I hereby, solemnly declare that all the information and facts stated above are true and correct to the best of my knowledge.

Place: Chennai

Date: 03 Oct 2015

Yours Truly,


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