Selina Arredondo

*** *** ********* *** # ****

San Antonio, Texas 78223

210-***-**** acw7x4@r.postjobfree.com

Career Objective

To obtain a full-time position in the medical field that will allow me to utilize my exceptional office skills and not to mention my friendly personality that makes for great customer service. Summary of Qualifications

● Proficient in Microsoft Office Suite

● Brightree and E-intake proficient

● Customer Service Skills

● Detail Oriented

● Written and Oral Communication Skills

● Experienced with Pensoft

● 45 WPM

● Frequent user in Ascentis HR/Payroll

● Kronos version 6 and 8

Work History:

Regent Care Center Blanco,

San Antonio, Tx

Payroll/hr

Feb. 12, 2015 - Current

● Responsible and adequate bookkeeping, data entry, maintaining and logging OSHA logs and posting.

● Assisting in and or processing request for FMLA, LOA, TI, PTO, ect. in a timely manner.

● Conducting orientation for new hires and enrolling on timeclock.

● Ensuring background, licenses, as well as other checks that are necessary are checked before employment and every year thereafter.

● Screening employees following an incident and helping with the required paperwork to ensure proper care as outlined in the company's policy.

● Maintain employee records in all confidentiality.

● Respond to requests such as child support, unemployment benefits, employment verification, etc. in a time instructed.

● Safe keeping of the company's petty cash, company credit cards, and resident trust.

● Maintaining office supplies, inventory and ordering.

● Maintain employee recognition boards as well as participating in job fairs. Reaching out to schools in recruitment.

● Prepare and process payroll bi weekly for a maximum of 150 employees. Which involves running reports, balancing, and having the administrator approve. Allmed Sales and Rental, San Antonio, Texas

Intake Specialist June 2014 – December 2014

● Verified insurance for sleep studies

● Obtained prior authorizations

● Entered patient demographics and insurance

● Calculated and collected co-pays

● Scheduled patients for sleep studies and c-paps or other durable medical equipment AAA Medical & Oxygen Supply, San Antonio, Texas

Customer Service Representative February 2012 – June 2014

● Working in a face paced environment serving all oxygen patients for resupply and scheduling of future appointments and educate patient on safety and reordering their supplies

● Verified insurance and processed orders from hospitals, doctors, and clinics all around San Antonio for various types of durable medical equipment.

● screen orders received from physicians, specifically looking for history and physical and a good diagnosis that medically qualified the patient to have that piece of DME.

● Communicated with the physician's office if they didn't send all required paperwork and educate them on what's needed.

● Once services were rendered, work with doctors to ensure a neat, accurate, and completed Certificate of Medical Necessity (CMN) was obtained with all proper coding and diagnosis codes in order to properly bill insurance and third party payors.

● Obtained any prior authorizations and re-authorizations as needed in a timely manner

● Assembled durable medical equipment and made ready for pickup or delivery

● Calculated and collected co-pays and try to collect all or at least a portion upfront 2010 CENSUS, San Antonio, Texas

Crew Leader Assistant April 2010 – June 2010

● Assisted the Crew Leader with group training using verbatim guidelines

● Instructed the enumerators

● Collected data accurately

● Conducted on-the-spot guidance

Harland Clarke Corporation, San Antonio, Texas, Texas Customer Sales & Service October 2009 – January 2010

● Provided customer service for inbound orders

● Collected data accurately

● Maintained confidentiality for personal and business check orders

● Achieved selling goals by offering additional products and services Picture Me! Portrait Studio, Converse, Texas

Photographer/Manager/Area Manager September 2006 – September 2009

● Set up store for opening

● Greeted customers and made appointments

● Acquisitioned and sold products and services

● Took, sold and delivered portraits

● Made schedules and hired and trained

● Conducted employee evaluation

Training

Medical Coding and Billing Specialist License March 2009 - November 2010 Southern Careers Institute

Occupational Certification

Photography Certification

PCA International, Texas

National Biller and Coder License

National Center for Competency Testing

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