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Customer Service Nursing Home

Bangor, Gwynedd, LL57 4TF, United Kingdom
October 24, 2016

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Nerys Angharad Pierce

** ********,


N. Wales

LL57 4TF

(01248) 352758


Personal Summary

I am a hard working, reliable and caring person who has had extensive work experience within the care industry. I am capable of working on my own using my own initiative or working as part of a team.


Excellent communication skills.

NVQ2 in customer service.

Organisational skills.

Maintaining a clean environment.

Employment History

Ceris Newydd Nursing Home ‘Care Assistant’ 2004-2013.

Duties and responsibilities included:

Helping clients with daily personal care such as washing, dressing and using the toilet.

Carrying out general tasks such as laundry and dishes.

Understanding every client’s needs and wants.

Helping families understand and adapt.

Brig-y-Nant Residential Home ‘Care Assistant’ 1994-2004

Duties and responsibilities included:

Helping to organise leisurely activities.

Listening to clients needs and wants with a friendly approach.

Playing games with clients and helping them to socialise.

Various Temporary Cleaning Jobs – 1993

Duties and responsibilities included:

Washing crockery.

Emptying waste bins.

Sweeping floors.

Mopping floors.

Polish furniture.

Ceris Oakland Nursing Home ‘Care Assistant’ 1989-1991

Duties and responsibilities included:

Making beds.

Helping clients to mobolise.

Helping clients feel comfortable.

Hobbies and Interests.

I enjoy reading, listening to music as well as going to the gym.

References available upon request.

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