Customer Service Manager

Morgan N. Keyser

606-***-**** ********@*****.***

Objective

Seeking a position in a challenging environment where I can use my skills and experience to grow and expand the success of the company.

Education

ASHLAND COMMUNITY & TECHNICAL COLLEGE, ASHLAND, KY.

Intended Major: Bachelor ‘s of Science in Art Education

RUSSELL HIGH SCHOOL, RUSSELL, KY.

Degree: High School Diploma

Experience

BARTENDER MURPHY’S JULY 2016-PRESENT

Extremely strong organizational skills

Memorized a significant amount of drink recipes

Adept at developing special recipes for special occasions

ASSISTANT MANAGER GOODWILL JAN. 2015-JUNE. 2016

Responsible for opening and closing store

Maintain daily record of all transactions and generate reports for store manager

Write order supply requests to replenish merchandise

Reorganized sales floor to meet company demands

Train staff to deliver outstanding customer service

KINGS DAUGHTER’S MEDICAL CENTER PATIENT REGISTRATION APRIL 2012- DEC. 2015

Provided outstanding compassionate patient service.

Efficiently interviewed approximately 150 patients daily to process registration forms and information.

Answered transferred and responded to ER department phone calls and provided general emergency department information.

Conveyed information to ancillary departments as requested.

Achieved 100 percent accuracy on patient registration data.

Trained 3 other registration clerks on new admission and registration software.

ASSISTANT MANAGER DOLLAR TREE MAY 2011-MARCH 2012

Responsible for opening and closing store

Maintain daily record of all transactions and generate reports for store manager

Write order supply requests to replenish merchandise

Reorganized sales floor to meet company demands

Train staff to deliver outstanding customer service

Took responsibility of keeping store clean and uncluttered by managing team of sweepers and cleaners

BANK TELLER UNITED BANK APRIL 2009-OCT. 2011

process range of retail and commercial transactions

handle X daily financial transactions

initiate and open new accounts

issue money orders

order and activate ATM and debit cards

activate fund transfers

consult with customers on bank products and services

comply with all operational, security and control policies and procedures

adhere to all reconciliation and balancing procedures

Skills & Abilities

Computers: Microsoft Word/PowerPoint/Excel

References

Available upon request

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