HIGH WYCOMBE.
Buckinghamshire HP11 1HJ
Tel no :
Mobile: 077********
Work: 014**-******
Sandra Smith MCIPD
Introduction
I am a qualified H.R practitioner experienced at working at board level with thirty years generalist HR and Learning and Development experience
Key Skills and Expertise
Twenty years post graduate HR experience. Membership CIPD qualified
Ability to contribute to the corporate management of the organisation, covering people issues and decisions affecting the whole organisation
Proven track record of contribution to wider corporate management including participation in the formulation of corporate objectives, policies and strategies, including business planning
Significant leadership experience within multi sited and dispersed organisations, with demonstrable experience of engaging with and motivating multicultural staff teams
Experienced in remuneration. implementing reward structure that will be motivational and underpin the delivery of the organisations strategic aims, whilst working to budgetary constraints
Implementation and working knowledge of various performance management systems
Formulation and delivery of learning and development strategy and practice, to ensure the skills and competencies are in place to deliver the talent needed to meet succession plans
Employee engagement
Experience in health, safety management
Experience of dealing with a range of stakeholders including professional bodies, trade union associations; staff associations
Experience of merger and acquisition activity, including handling TUPE related matters
Knowledge of HR management techniques matched by a comprehensive understanding of applying different approaches in different business sectors; including psychometric tests, coaching, mentoring and mediation
Experience of managing people forecasting routines in a complex organisation
Excellent standard of education and personal IT skills, in particular Microsoft Office but also ability to manage wider IT systems
Career History
Oasis Foods Limited Food Manufacturer
HR Manager November 2012 – Present
Attend daily management meetings contributing to the corporate management of the organisation, contributing to issues and decisions affecting the whole organisation
Pay and grading; review and benchmark pay and grading introducing a structure with face validity and transparency – at market values
Develop and implement an appropriate performance management system ensure training for Managers and staff
Implement policies and procedures compassionate to multicultural society
Learning and development
Manage HR Team
Sue Ryder Care Healthcare Charity covering South England
People Advisor June 2011 – November 2012
Responsible for Retail West and South, Property, Health and Safety, Legal, PR and Marketing and Finance
Recruitment drive within charity shop sector rising from 350 to 500 stores
Management training, customer service, time and stress management, team building, investigation skills
Mediation and coaching at all levels
Oxford Brookes University
HR Manager (Equality and Diversity) 1st April 2009 – 10th June 2011
HR Manager (Employee Relations) 1st April 2008 -2009
Managing a team of 4/12 HR practitioners providing a professional and timely HR Service to a designated portfolio of Schools and Directorates over 7 sites
Advising, writing and presenting to managers on various skills training and employment law updates
Led management on organisational changes
University Lead on TUPE
Team Member achieving upgrading of IIP to first Silver followed by Gold status
Chair recruitment panels, advise on appropriate testing
Chair disciplinary panels
Sue Ryder Care Healthcare Charity Covering all UK
HR Manager Homecare (670 employees) Jan 2007 – April 2008
Responsible for HR function within the Homecare Services
Responsible for TUPE transfers dealing in a legal and timely manner
Chairing Management Meetings advising on current and future legislation
Conducting disciplinaries at the final stages and dealing with cases of gross misconduct
Mentor
Succession planning and talent management
Overseeing annual salary reviews and auditing of appraisals
Managing HR Officers on helpline queries and continuous development
Managing HR Database Officers on updates within Homecare services
Supporting and covering Healthcare Services, Retail, Legal and Transport
HR Advisor – Absence April – Dec 2006
Project leader managing absence
Absence management training implementation
Management coach
J. N. P Group Amersham, Bucks Structural and Civil Engineers
HR Manager (interim) Jan 2006 – April 2006
Manpower planning
Management training for Partners
Recruitment instigated graduate recruitment liaising with specialist Universities arranging company awareness days, works experience and departmental away days
J. D. Staff Agency, Prestwood, Bucks Ice cream manufacturer/distributor
October – December 2005
HR Manager (interim)
SAGE payroll 60 personnel
Introduced company handbook writing policies and procedures
Advising on methods of recruitment and retention of staff, talent management
Introduction of performance related pay, benefits and bonus scheme
Beckman Coulter UK Ltd, Loudwater, Bucks
Life science instrument sales and manufacturing company Jan – Oct 2005
HR Executive (interim maternity cover)
Deputising in HR managers absence
Recruitment and selection
Legal expert grievance/disciplinary,
Payroll for 150 UK employees
Responsible for transport fleet and health and safety
Interserve plc Beaconsfield, Bucks,Site management company
Office Manager May 2002 – January 2005
Human Resources, Payroll and Health and Safety management
Recruitment and selection
Responsible for computerising training
Responsible for ensuring legislation was adhered to by contractors and staff
Updating contractors handbook
SD & RA Selleck Wooburn Green, Bucks Electrical Contractor Retailer
Office Manager 2000 – 2001
Cyberdesk Ltd, Loudwater, Bucks Computer outsourcing services company 1998 – 2000
HR /Training Manager
Change management
Redundancy and maternity calculation, administration and final interviewing
Negotiate, select, implement and administer new benefits package
Compile and issue new contracts of employment
Cliveden House Hotel Taplow, Berks No 1 Hotel including Michelin star restaurant 1998 – 2000
HR /Training Manager
Recruitment, selection, references and induction of mainly overseas short term contract staff
Implementation, conducting and recording of training plan (customer service, telephone training, communications skills, arts tours, health and safety)
W.H.Smith Abingdon, Oxon 1989 -1990
Retail organisation covering W.H.Smith Stores, Paperchase, Our Price, Do-it-all and Book Club
Senior HR Officer Remuneration and Benefits
Design and implementation of employee appraisal scheme
Responsible for remuneration and benefits package
Solely responsible for HR function to Sloane Square Head Office in London base for CEO Directors, pensions and library personnel.
Foam Engineers High Wycombe, Bucks 1985 -1989
Foam conversion company working in the upholstery/packaging industry
HR /Training Manager
Stand alone HR, training and payroll function of 250 staff over 4 sites
Halved labour turnover rates for manual operatives
6 month part time secondment to Simplicpac, Poole, Dorset polystyrene boarding and packaging industries writing HR Strategy
Implemented salary scales on a system similar to HAY in both organisations
Reward and benefits package for all personnel
Complied job descriptions for analysis and grading of 90 staff
Design and delivery of training
Wycombe Health Authority, Oakengrove Head Office 1984 1985
HR Officer covering Oxford, Amersham & High Wycombe Hospitals
HR representative attending arbitration meetings with up to 15 employee trade union representatives
Negotiated on updating employment conditions, policies and procedures
Ariston Ltd, Loudwater, Bucks 1980 - 1984
White and brown goods and kitchen furniture manufacturer and retailer
HR Assistant (700 personnel located throughout the UK)
Advising management on HR policies, procedures and employment law
Recruitment and assessment including psychometric testing
Trustee Savings Bank High Wycombe, Bucks 1978 - 1980
Bank Clerk
Education
Wycombe High School Oxford Board O levels
Thames Valley University Certificate in HR Practice
Buck New University Grad. Institute of HR Management
Membership Chartered Institute of HR Development
Hobbies, Interests and Voluntary Work
Past parent governor and senior section girl guide leader teaching life skills.
Badminton, Reading
Hold current clean full driving license for car and motorbike